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HomeMy WebLinkAboutReso 92-218 - Approve & Authorize the mayor to execute the operating agreement for public parking facilities at the Redding Muni Airport by & between the COR & James C Berry, DBA Republic Parking System 9 0 RESOLUTION NO. C A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF REDDING APPROVING AND AUTHORIZING THE MAYOR TO EXECUTE THE OPERATING AGREEMENT FOR PUBLIC PARKING FACILITIES AT THE REDDING MUNICIPAL AIRPORT BY AND BETWEEN THE CITY OF REDDING AND JAMES C. BERRY, DOING BUSINESS AS REPUBLIC PARKING SYSTEM. i IT IS HEREBY RESOLVED that the City Council of the City_ of Redding hereby approves the above-mentioned Operating Agreement for Public Parking Facilities with James C. Berry, dba Republic Parking System, a true copy of which is attached hereto and incorporated herein by reference. BE IT FURTHER RESOLVED that the Mayor of the City of Redding is hereby authorized and directed to sign said Operating Agreement on behalf of the City of Redding; and the City Clerk is hereby authorized and directed to attest the signature of the Mayor and to impress the official seal of the City of Redding thereto. I HEREBY CERTIFY that the foregoing Resolution was introduced and read at an regular meeting of the City Council of the City of Redding on the 19th day of May 1992, and was duly adopted at said meeting by the following vote: AYES: COUNCIL MEMBERS: Anderson, Arness, Kehoe & Moss NOES: COUNCIL MEMBERS: None ABSENT: COUNCIL MEMBERS: Dahl ABSTAIN: COUNCIL MEMBERS: None I i Mayor City of Redding A 7T: f% �" f' FORM PROVED: N Lzpv CONNIE STROHMAYER, Q,. y Clerk ALL A. HAYS, dty Attorney C STY OF REDD=NG OPERAT=NG AGREEMENT FOR P UBL I C PARK 2 NG FAC=L 2 T=E S REDD S NG MUN=C 2 PAL A=RPORT This Agreement, effective on the date of execution by all parties, is made and entered into by and between the CITY OF REDDING, a Municipal Corporation, hereinafter called "City, " and JAMES C. BERRY, DOING BUSINESS AS REPUBLIC PARKING SYSTEM, hereinafter called "Operator. " W l T N E S S E T H WHEREAS, City is the owner and operator of facilities for parking at or in the vicinity of the Redding Municipal Airport Terminal Building; and WHEREAS, City intends to charge fees for public parking in and about the Redding Municipal Airport Terminal area; and WHEREAS, Operator stipulates that he is experienced in the I business of operating facilities for cars , trucks, and other motor ' vehicles, and possesses the necessary expertise to operate airport public parking facilities; and WHEREAS, in response to City' s Request for Proposal #2555 , Operator has submitted his Proposal for Airport Parking I Administration and Service dated February 25, 1992 (hereinafter called "Proposal" ) , a copy of which is attached hereto as Exhibit "A" and incorporated herein by reference; and WHEREAS, Operator agrees to provide the features stated in said Proposal; and WHEREAS, City and Operator have agreed upon the terms and conditions under which Operator will manage and operate City' s Airport public parking facilities for City, said terms and conditions being based upon Operator' s Proposal and as more specifically stipulated herein; NOW, THEREFORE, intending to be legally bound, the parties hereto agree and stipulate as follows: 1. DEFINITIONS: For the purposes of this Agreement, the terms listed below shall have the following definitions: A. "Agreement" shall mean this City of Redding Operating Agreement for Public Parking Facilities, Redding Municipal Airport, together with all future amendments or supplements thereto executed by the parties hereto. H. "Airport" shall mean the real property and facilities of the Redding Municipal Airport, Redding, California, as they exist on the date of the execution of this Agreement. C. "Airport Director" shall mean the City' s designated Director (Manager) at Redding Municipal Airport, acting directly through his duly authorized representative. D. "Facilities" shall mean all Airport public parking facilities in and about the Terminal building area at Redding Municipal Airport for use in connection with all commercial airline passenger traffic . "Facilities" shall include all areas available to members of the general public for the parking of vehicles, whether improved or unimproved, and shall specifically exclude parking f for the employees of the City; taxis; limousines; the police; persons maintaining, supplying, or servicing the Airport Terminal building or the equipment of City or its tenants; airlines and their Terminal building employees; airline flight crews and flight attendants who begin their work duty from the Redding Municipal Airport; concessionaires and their employees; and contractors of City and its tenants, and shall further exclude rental motor vehicles of on-Airport rent-a-car operators when not in rental use. E. "Fiscal year" shall mean any fiscal year adopted by the City. The City' s current fiscal year begins on July 1st and ends on June 30th. F. "Gross receipts" shall include any and all parking revenue collected from customers of the Facilities; i.e. , what the customer is charged, less sales taxes as described in paragraph 16C below. Excluded from this definition are bad checks which are properly processed by Operator. 2 t 2. TERM; OPTION TO RENEW: A. Operator hereby agrees to manage and operate the Facilities for City, and City herewith grants to Operator the exclusive right to operate said Facilities for City, for a term of five ( 5) years commencing at 12: 00 A.M. on the day the Facilities are opened on a pay-for-parking basis , to be verified by a notice in writing by the Director of Airports to all parties, and ending five years thereafter unless sooner terminated as herein provided. It is anticipated and intended that the Facilities will be opened on a pay-for-parking basis within two ( 2 ) months from the date of execution of this Agreement, and Operator agrees that he will proceed promptly to complete the improvements and install the equipment as described in paragraph 13 of this Agreement. B. Provided Operator is not in breach of any of the terms, covenants, and conditions of this Agreement, Operator shall have the option to extend the initial five-year term of this Agreement under the same terms and conditions for one additional five-year period only. Operator shall notify City i in writing at least one hundred eighty ( 180 ) days prior to expiration of the initial five-year term of his intention to ' exercise said five-year extension option. C. It is acknowledged and stipulated by the parties hereto that jthis Operating Agreement is not a lease; is not intended to be a lease; and that no portion of the Facilities owned by the City are let or demised to Operator by virtue of this Agreement. li 3. LOCATION: i A. City' s Facilities to be managed and operated by Operator are as outlined within Section 5 of Exhibit "A" attached hereto, denoted thereon as "Proposed Control Parking, " and as City shall determine and designate from time-to-time; provided, however, that the Facilities as outlined in Exhibit "A" shall not be materially decreased during the term hereof. Any 3 decrease in excess of twenty ( 20 ) spaces within the "Proposed Control Parking" area shall be deemed to be material for the purposes of this paragraph. B. In the event City, prior to termination of this Agreement, shall vacate, move, reestablish, or materially alter the entrance to the Terminal building and Airport grounds, or take any other action resulting in the necessity of a new parking lot, or should the Airport Terminal building or Airport runways be relocated to an area other than immediately adjacent to the now-existing Terminal building, resulting in the necessity of a new parking-lot area, City shall provide Operator with a comparable parking facility at no cost to Operator. C. Subject to applicable governmental regulations, City agrees that during the term of this Agreement or any extension or renewal thereof it will not cause, permit, nor allow any person, firm, or corporation other than Operator to operate a public parking facility on any property owned or controlled by the City or its related agencies in the vicinity of the Redding Municipal Airport Terminal building. 4. TOW-A-WAY SERVICE; FEES. City agrees that Operator may, with prior written approval of City, provide a tow-a-way service for any violation of parking regulations in the vicinity of the Airport Terminal building. In the operation of such service, Operator shall be permitted to charge reasonable tow-a-way fees as approved by the City, plus collect parking charges at the rates established herein for the period such vehicle is stored or impounded. 5. PARKING REVENUE; PAYMENT TO CITY: A. Operator shall be entitled to collect and receive any and all parking revenue from the Facilities, including, without limitation, restaurant validations ( if any) , meters, and towing service fees, all of which would be part of Gross 4 Receipts. All fees due to City from Operator are exclusive of any fee necessary for Operator to pay to a towing operator. B. Operator agrees to remit and pay to City ( 1) the minimum annual guaranteed fees set forth below; OR ( 2 ) the percentage fees set forth below, WHICHEVER IS THE GREATER AMOUNT, computed for each year of the original five-year term of this Agreement: ( 1) Minimum annual guaranteed fees: 1st year $40,000 2nd year $50 ,000 3rd year $50,000 4th year $55,000 5th year $55,000 . ( 2) Percentages of Gross Receipts: 45% of annual Gross Receipts in excess of $50,000 per year, but not greater than $100, 000 ; plus 55% of annual Gross Receipts in excess of $100,000, but not greater than $150,000; plus 70% of annual Gross Receipts in excess of $150,000, but not greater than $200,000; plus 81% of annual Gross Receipts in excess of $200,000 per year. C. Operator agrees to make payments to City as follows: Year One: ( 1) Operator may choose to start his payments to the City thirty ( 30) days after the date his pay-for-parking operations begin. In such event, the minimum annual guarantee must still be paid to the City not later than thirteen ( 13) months from the beginning of the Term specified in paragraph 2A above. (2) Operator agrees to a the minimum annual fee in equal P g pay 4 monthly installments in advance by the 20th day of each and every month, except that in the event the commencement date is other than the 20th day of the month, such monthly installments for the first and last months of the term or any extension or renewal thereof shall be prorated. ( 3) Any additional fees due as a result of the application of ' the percentage amounts hereinabove stated shall be paid 5 i within sixty ( 60) days following the end of the first annual period, such annual period to correspond with the beginning time as outlined in paragraph 2 above, and ending thirteen ( 13 ) months thereafter. Year Two, and Each Year Thereafter: (4) On or before the 20th day of each month, Operator shall pay in advance to the City and the City shall receive one-twelfth ( 1/12th) of the minimum annual guaranteed fees being currently assessed. ( 5) No later than the 20th day of each month, Operator shall pay the City and the City shall receive, for the previous month, that portion of the percentage fee which exceeds one-twelfth of the minimum annual guaranteed fees being currently assessed for that month. If during any Agreement year, the aggregate of the monthly percentage fees and the minimum guaranteed monthly fees being currently assessed that are paid by the Operator during the year equals the annual total of minimum guaranteed monthly fees, or minimum annual guaranteed fees for the year being currently assessed, Operator shall thereafter, for the remainder of that year, be required to pay only the monthly percentage fee. For the purpose of this paragraph "Agreement year" means the twelve ( 12) month periods which immediately follow the first twelve ( 12) month period of this Agreement. ( 6) Each payment specified in 5C ( 3) and ( 5) above shall be submitted with a Certified Activity Report which shall state the Operator' s Gross Receipts during the calendar month for which payment is made and which must be presented using the City' s form. The form used for the Certified Activity Report will be mutually agreed upon by City and Operator. I (7) Payments due under this Agreement must be made in cash or by check, bank draft, or money order made payable to the City of Redding and received at 760 Parkview Avenue, Redding, California 96001. ( 8) Any rent, charge, fee, or other consideration which is due and unpaid at the expiration, termination, or cancellation of this Agreement will be a charge against the Operator and his property, real or personal. ( 9) Any payment due and not received accrues interest from the due date until paid in full at the annualized rate of twelve percent ( 12%) . Interest on disputed amounts may not be charged to Operator if the dispute is resolved in Operator' s favor. 6 6. PROCEDURES: OPERATOR covenants and agrees that his services to the traveling public using the Redding Municipal Airport shall be performed in a first-class , courteous, safe, and efficient manner; and that he will institute revenue control procedures for the Facilities ; procedures to control ingress and egress; and procedures for the collection of proper fees in accordance with the approved rate schedule in effect. All such procedures must be approved in advance by the Airport Director. 7. RECORDS: Operator covenants and agrees to keep and maintain complete, true, and accurate accounts, records, and dates of all his parking receipts, including, but not limited to, daily revenue and shift i ( cashier) reports, tickets, car counts, and license inventory. Such records shall be maintained at a location agreed upon by City and Operator, and shall be open for inspection by the City, or any authorized representative of the City, during normal business hours. Operator shall submit to the City a detailed statement, duly certified by him, of the Gross Receipts as herein defined for each annual period of operation. Operator shall keep his records in accordance with accepted accounting practices. 8. OPERATOR'S EMPLOYEES: A. Operator agrees to employ a "Resident Manager" at all times during the term of this Agreement, whose sole duties are to manage the Facilities. Said duties are more specifically defined in Exhibit "A, " Section 8. The Resident Manager shall reside locally. B. Operator shall provide competent and sufficient staff to operate the Facilities; and shall furnish all forms, tickets, decals, envelopes, uniforms, and tools within the Facilities, and the office equipment, furniture, materials, and supplies needed for the efficient operation of his business. Those i employed to operate the Facilities shall be dressed inuniform; 7 i trained in the performance of their duties; and required to be neat and clean in their appearance, polite, and courteous at all times. Operator shall be obligated to control the actions of his employees, and to dispense with the services of any employee whose conduct the City determines is detrimental to the best interests of the Airport. C. In addition to collecting fees for use of the Facilities, Operator ' s staff will be sufficiently informed to respond to inquiries from the public regarding directions , and will promptly and courteously respond to complaints or problems of customers. D. In the operation of the Facilities, each day of the year Operator shall have adequate personnel on duty at the Airport from at least one-half hour before the first scheduled departure until one-half hour after the last actual arrival. 9. COMMERCIAL AIRLINE NON-OPERATION: A. Operator has the right to suspend payment of the fees due City from Operator during any period that the Airport is not operated for commercial airline use. This suspension shall not apply during the first 48 consecutive hours of such non- operation. B. If such commercial airline non-operation or commercial airline partial operation results in, for a period of sixty ( 60 ) consecutive days, the Operator not being able, without economic hardship to the parking operation covered by this Agreement, to continue to pay the minimum guaranteed annual fees under paragraph 5 , the City hereby agrees that in the event of such commercial airline reduction, and upon receiving evidence from Operator of such economic hardship, the obligation of the Operator to pay such guaranteed fees shall be suspended until Operator can again commence payment of the guaranteed fees. In the event of the above, all the fees otherwise payable to the City shall be abated on a reasonable, agreeable, and negotiated basis. If the City and Operator are 8 unable to agree upon the basis for abatement of fees within forty-five ( 45 ) days, the City shall have the right to declare this Agreement terminated. Such termination shall occur upon City reimbursing Operator for the unamortized cost of improvements as calculated under paragraph 13 . 10. CONSTRUCTION PERFORMANCE AND PAYMENT BOND: Operator is required to furnish a construction performance and payment bond in the amount of his construction contract( s) plus contingencies. The bond is required for the protection of persons supplying labor or materials for the proposed construction, and to complete the project. The bond with original signatures and notarization is to be deposited with the Redding City Clerk. i 11. PERFORMANCE BOND: Operator is required to provide and maintain throughout the term of this Agreement a Twenty-five Thousand Dollar ( $25 ,000 ) performance bond intended to guarantee successful performance under the terms and conditions of this Agreement. The bond with original signatures and notarization is to be deposited with the Redding City Clerk. 12. INSURANCE REQUIREMENTS: A. Operator shall procure and maintain for the duration of this Lease insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance hereunder by Operator, his agents, representatives, employees, or subcontractors. The cost of such insurance shall be borne by Operator B. Minimum Scope of Insurance Coverage shall be at least as broad as: t !TIAL 1 . Insurance Services Office Commercial eneral Liability coverage (occurrence form CB--0-&81) . CG 0001 2. Insurance Services Office Form No. CA0001 (Ed. 1/87 ) covering automobile liability, owned, non-owned, and hired. 9 3 . Workers ' Compensation insurance as required by the State of California and Employers' Liability Insurance. 4 . Garagekeepers Legal Liability covering vehicle fire, explosion, and theft on a direct-primary basis. C. Minimum Limits of Insurance Operator shall maintain limits no less than: 1 . General Liability: $1, 000 ,000 per occurrence for bodily injury, personal injury, and property damage. If Commercial General Liability Insurance or other form with a general aggregate limit is used, the general aggregate limit shall be twice the required occurrence limit. 2 . Automobile Liability: $1 , 000 , 000 per accident 'for bodily injury and property damage. 3 . Employer' s Liability: $1,000,000 per accident for bodily injury or disease. 4. Garagekeepers Legal Liability: $250,000 per occurrence. D. Deductibles and Self-Insured Retentions Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, either: the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects the City, its officers, officials, employees, agents, and volunteers; or the Operator shall procure a bond guaranteeing payment of losses and related investigations, claims administration, and defense expenses. E. Other Insurance Provisions The general liability and automobile liability policies are to contain, or be endorsed to contain, the following provisions: Y additional 1. The City, its officers, officials, employees, agents, and volunteers are to be covered as insureds as respects: liability arising out of activities performed by or on INITIAL behalf of the Operator; products and completed operations of the Operator; Premises owned, occupied, or used by the Operator; or automobiles owned, leased, hired, or borrowed by the Operator. The coverage shall contain no special limitations of the scope of protection afforded to the City, its officers, officials, employees, agents, or volunteers. 10 except for hired and non-owned autos � . Operator ' s insurance coverage shall be primary insurance �o as respects the City, its officers, officials, employees , INITIAL agents, and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees, agents, or volunteers shall be excess of the Operator ' s insurance and shall not contribute with it. 3 . Any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall (WO/ not affect coverage provided to the City, its officers, officials, employees, agents, or volunteers, as long as this INITIAL does not change the terms and conditions of CNA policy held by Republic Parking System. 4 . Operator' s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer' s liability. 5 . Each insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, cancelled by either party, reduced in coverage or in limits except after thirty ( 30) days' prior written notice has been given to City. F. Acceptability of Insurers Insurance is to be placed with insurers with a current A.M. Best' s rating of no less than A:VII . G. Verification of Coverage Operator shall furnish the City with Certificates of Insurance and original endorsements effecting coverage required by this clause. The endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf . All endorsements are to be received and approved by the City before work commences. H. Subcontractors Operator shall include all subcontractors as insureds under his policies or shall furnish separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein. 13. IMPROVEMEMTS: A. Operator will provide concrete islands upon which the parking booth and equipment are placed. 11 0 • B. Operator shall provide, at his expense, electrical power necessary for the operation of the parking equipment and parking booth, as shown within Section 5 of Exhibit "A" and as described in paragraph 13D below. C. The City shall provide, at its expense, electrical power for the illumination of the public parking lot facilities within the Facilities, including installation, maintenance, and replacement of lighting fixtures. D. Operator agrees to provide and install the equipment and improvements as proposed in Exhibit "A" and as listed in Exhibits "B" and "C" attached hereto. This will include but not be limited to the installation of a fee computer, two automatic ticket dispensers, three automatic gates, a control booth, additional parking spaces, drainage, and lighting. The total cost of the equipment and the improvements is approximately $115, 417. 00 . Ownership of all equipment and improvements shall vest with the City of Redding. Operator shall repair and maintain the control booth and all other parking and revenue control equipment at his sole expense. E. Operator agrees to provide the City with a statement of the actual total cost of the improvements outlined above promptly following the installation of the improvements. It is intended that said improvements, equipment, and paving are to be amortized over the initial five-year term plus the five- year option period of this Agreement in 120 equal monthly installments. In the event the Agreement is terminated under I paragraph 28D (default of the City) , or Operator is permanently prevented or prohibited from operating the Facilities prior to the expiration date of the aforesaid amortization period, the City hereby agrees to reimburse Operator for the unamortized cost of such improvements computed as of the date of termination, prevention, or prohibition, with payment to be made by the City after receipt of Operator ' s statement of the amount due and payable and within a time period to be mutually agreed upon by both 12 parties. It is the City' s intent that such time perod shall not exceed six ( 6 ) months . Operator shall not be reimbursed if the Agreement is terminated under the provisions of paragraph 28A, 28B, or 28C. F. During the term of this Agreement, Operator agrees to provide capital improvements in the amount of up to $50 , 000 , to further improve or expand parking on the City' s Airport property, all subject to the prior written approval of City. Said improvements and the actual costs necessary will be on terms to be mutually agreed upon by the parties hereto. G. In constructing said Facility improvements, all plans and specifications for fill, grading, paving, interior utility lines, buildings, or other improvements shall be submitted to City' s Director of Planning and approved by him, in writing, before any work in relation thereto is commenced. 14. MAINTENANCE: A. City agrees to maintain the surfaces of the Facilities, including maintenance of all landscaped areas. B. Operator shall keep the Facilities, including the landscaped areas within the Facilities, free from all dirt, trash, refuse, and other matter, and will in general keep them in a clean and sanitary condition, including repainting the booth and gates when needed, and repainting the stripes within the Facilities during the initial five-year term of this Agreement. Operator shall repair any damage to the Facilities caused by his employees, agents, or contractors. C. So as to ensure continued availability and suitability of areas for public parking, Operator shall plow snow within the Facilities when the depth exceeds two ( 2) inches. 15. SIGNAGE AND CONTROL. A. Outside the Facilities. City shall designate by proper signs the following parking areas, if necessary, in the vicinity of the Terminal building: 13 i * airport limousine spaces * taxi spaces * rental car spaces * F.B.O. spaces * restaurant spaces * handicapped spaces, and * employee parking spaces. B. Within the Facilities. City shall regulate public parking to the effect that all public parking as defined in paragraph 1D shall be required to be in the public parking area covered by this Agreement. City hereby gives Operator the right to enter said area for the purposes of assisting in the enforcement of this requirement. operator shall q p provide proper signs for the marking and enforcement of handicapped parking spaces within the Facilities. Operator shall advise the Airport Director of all vehicles which appear to be abandoned. C. Operator shall be privileged to erect such signs and advertising media as may be required by Operator, and place the same upon the Facilities, subject to first securing the written approval of the Airport Director who shall determine whether such advertising media is aesthetically harmonious with said improvements and facilities at the Airport. The Airport Director shall also determine if the proposed signs meet the standards of the City Airport Development Policies. 16. PARKING; RATES: A. The initial parking rates, effective on the commencement date of this Agreement, shall be in accordance with the following schedule: $ . 25 0 to 20 minutes $ . 25 each additional 20 minutes for first hour $ .75 each additional hour $3 . 50 daily maximum. B. It shall be the responsibility of the Operator to review the rates from time-to-time and forward to the Airport Director any recommended rate changes in keeping with other similar airport parking facilities. Rate changes shall go into effect 14 only when approved by the Redding City Council. In no event , however, will the parking rates be less than the following by the anniversary date at the end of the first year: $ . 50 0 to one-half hour $ . 50 one-half hour to one hour $ .75 each additional hour $4 . 00 daily maximum. C. Taxes levied on the Gross Receipts, if any, shall be added to the rates set forth above, and all taxes so levied shall be paid by Operator. Taxes levied on Gross Receipts shall not be construed as a part of Gross Receipts for the purposes of determining the fees to be paid to the City under paragraph 5 . Operator will pay for all licenses and possessory interest taxes. D. Operator will provide parking tickets and employee-hang tags and/or decals at his expense; and each vehicle parked within the Facilities shall be ticketed or display the proper decal. E. Terminal building tenants and their employees, including Operator, and employees of the City shall be required to park within the area so designated by the Airport Director to the extent that there are sufficient spaces therefor. The City shall enforce this requirement. F. City and its authorized representatives, including but not limited to police and fire vehicles, shall have at all times the full and unrestricted right to enter the Facilities for the purposes of inspecting the same and of doing any and all things which may be necessary for the proper operation of the Airport Terminal facility. G. City agrees that there shall be no free public parking, as defined in paragraph 1, in and about the Terminal building area; and will assist and cooperate with Operator to prevent any free public parking in and about the Terminal building area, including, without limitation, the erection of signs. City shall, to the extent permissible by law, enforce the loading, unloading, employee, and no-parking areas. I 15 H. In the event a restaurant-validation program is instituted by the City, City and Operator agree that Operator and the restaurant concessionaire shall mutually agree upon a form of parking ticket-validation that the restaurant concessionaire will provide to its customers who have actually spent a minimum amount agreed upon by Operator and restaurant concessionaire for purchases in the restaurant, up to a maximum time limit of two and one-half hours. 17. SHUTTLE SERVICE: Operator may, with the prior written approval of City, provide an automobile valet or shuttle bus pick-up and delivery between the Terminal building and the Facilities for the accommodation of the public using the Facilities. 18. INCREASES OF MINIMUM WAGES: It is recognized by the parties hereto that there may be i increases in federal and state minimum wages. If , due to increases mandated by state or federal law, Operator must increase his payroll costs for hourly employees from present levels by more than 5 . 5%, Operator shall be entitled to a deduction from fees due City as outlined in paragraph 5 in the amount that said mandated minimum wage portion of payroll increases exceed 5 .50. However, Operator shall. not be entitled to any reduction in said fees if the Redding City Council permits an increase in parking rates equal to or in excess of the amount necessary to allow Operator to make up for this increased cost out of his proportionate share of the Gross Revenues. 19. ALTERATIONS OR ADDITIONS: Operator shall not make any alterations to nor erect any additional structures or improvements on the Facilities without the prior written consent of City. Any alterations or additions approved by City shall be constructed at the sole expense of Operator. 16 1 20. LIENS: Operator shall keep the Facilities and the improvements to be constructed thereon free from liens arising out of any work performed, materials furnished, or obligations incurred by Operator. 21. UNLAWFUL USE: No building, structure, or improvement of any kind shall be erected, placed upon, operated, or maintained on the Facilities, nor shall any business or operation be conducted or carried on therein or thereon in violation of any ordinance, law, statute, bylaw, order, or rule of the governmental agencies having jurisdiction thereover. 22. WASTE; QUIET CONDUCT. ! Operator shall not commit nor suffer to be committed any waste upon the Facilities or improvements, nor any nuisance or other act or thing which may disturb the quiet enjoyment of the use of said Airport or surrounding property. 23. RULES AND REGULATIONS: Operator agrees to observe and obey all rules and regulations i promulgated and enforced by City and any other appropriate authority having jurisdiction over said Airport during the term of this Agreement. City covenants that the rules and regulations so promulgated will apply to and will be enforced uniformly by City as to all tenants of the Airport as their interests and activities are related thereto. I 24. SERVICES: Operator shall make his services available to the public without unjust discrimination, and shall refrain from imposing or levying excessively discriminatory or otherwise unreasonable charges or fees for any use of its services or the Facilities; provided, however, that Operator shall have the privilege to refuse 17 service to any person or persons for just cause, but not to discriminate as set forth in paragraph 25 of this Agreement. 25. DISCRIMINATION: A. Operator, in his operation and use of the Facilities, . the Redding Municipal Airport, or of any of the facilities thereon, will not discriminate nor permit discrimination against any person on the grounds of race, color, religious creed, ancestry, age, sex, national origin, handicap, disability, or use of a guide dog because of blindness of the user. No such persons shall be excluded from participation in, denied the benefit of , or be otherwise subjected to discrimination in the use of said Facilities in any manner prohibited by the State of California or the United States of America. B. Operator will insure that in the construction of any improvements on, over, or under such land and the furnishing of services thereon, no person on the grounds of race, color, religious creed, ancestry, age, sex, national origin, or non- job-related handicap or disability shall be excluded from participation in, denied the benefits of, or otherwise be subjected to discrimination. 26. UTILITIES: Operator shall be responsible for the prompt payment of any utility service charges applicable to his operation under the provisions of this Agreement. Furthermore, notwithstanding the provisions of paragraph 13C hereof, if water, sewer, or electric utility lines are installed by Operator on the Facilities, either at the desire of Operator or as a requirement of any provision of law enacted by the City, County of Shasta, or State of California, such installation shall be at the sole cost and expense of Operator. 18 i f 27. ASSIGNMENT: Operator shall not assign this Agreement or any interest therein, nor suffer any other person ( the agents and employees of Operator excepted) or entity to occupy or use the Facilities or any ' art thereof without the P prior written consent of City. A consent by City to one assignment, occupancy, or use by another party or entity shall not be deemed to be a consent to any subsequent assignment, occupancy, or use by another person or entity. Any such assignment, occupancy, or use by another person or entity without such prior written consent by City shall be void. City shall not unreasonably withhold its consent to an assignment by Operator. 28. TERMINATION: A. In the event of the default or unsatisfactory performance by Operator under the terms of this Agreement, City shall give written notice to Operator of the alleged failure of performance, detailing the particulars thereof. Operator shall have thirty ( 30) days in which to correct said default or unsatisfactory performance; and in the event he fails to do so, City shall have the right to terminate this Agreement. City agrees, however, not to use this remedy in an i unreasonable, arbitrary, or capricious manner. B. The City may also terminate this Agreement if ( i) Operator shall file a voluntary petition in bankruptcy, or be adjudicated as bankrupt or insolvent; or ( ii) Operator shall be placed in receivership or make an assignment for the benefit of creditors; or ( iii) Operator shall be adjudicated incompetent or shall die, but only if Operator ' s business shall be liquidated or shall fail to continue. C. The waiver by the City of the performance of any provision of this Agreement shall not amount to a future waiver of strict performance of such provision or any other provision of this Agreement. 19 • • i D. If the City shall default in fulfilling any of the terms, covenants , or conditions to be fulfilled by it hereunder and shall fail to remedy said default within ( 30 ) days after receipt by it of written notice from Operator to do so, Operator shall have the option either to cancel this Agreement or remedy the default and deduct the expense incurred in remedying such default from the fees otherwise remitted to the City; provided, however, that Operator agrees not to use this remedy in an unreasonable, arbitrary, or capricious manner. The waiver by Operator of the performance of any provision of this Agreement shall not amount to a future waiver of strict performance of such provision or any other provision of this Agreement. 29. UNITED STATES OF AMERICA RESTRICTIONS: A. It is understood and agreed that this Agreement is subject to the covenants, restrictions, and reservations contained in the following instruments to which the United States of America is a party, to wit: ( 1) Quitclaim Deed dated June 6, 1947, to the City of Redding. ( 2) Instrument of Transfer dated October 7, 1947, to the City of Redding. i ( 3 ) Grant Agreements of record executed by the City of Redding in connection with Federal Aid Airport Projects. B. To the extent that the United States of America may release said property or any part thereof from any of said covenants, restrictions, and reservations, Operator shall likewise be released by City. 30. F.A.A. REQUIREMENTS: To comply with Federal Aviation Administration requirements, Operator, for himself, his heirs, executors, administrators, representatives, successors, and assigns, as a part of the consideration hereof, does hereby covenant and agree, as a covenant 20 1 running with the land: ( 1 ) That in the event facilities are constructed, maintained, or otherwise operated on the property described in this Agreement for a purpose for which a Department of j Transport program or activity is extended, or for another purpose involving the provision of similar services or benefits, Operator shall maintain and operate such facilities and services in compliance with all other requirements imposed pursuant to Title 49, Code of Federal Regulations, DOT, Subtitle A, Office of the Secretary, Part 21, Nondiscrimination in Federally- Assisted Programs of the Department of Transportation-- Effectuation of Title VI of the Civil Rights Act of 1964, and as said Regulations may be amended. ( 2) That (a) no person on the grounds of race, color, or national origin shall be excluded from participation in, denied the benefits of, or be otherwise subjected to discrimination in the use of said facilities; (b) that in the construction of any improvements on, over, or under such land and the furnishing of services thereon, no person on the grounds of race, color, or national origin shall be excluded from participation in, denied the benefits of, or otherwise be subject to discrimination; and (c) that Operator shall use the Facilities in compliance with all other requirements imposed by or pursuant to Title 49, Code of Federal Regulations, Department of Transportation, Subtitle A, Office of the Secretary, Part 21, Non-discrimination in Federally- Assisted Programs of the Department of Transportation-- ' Effectuation of Title VI of the Civil Rights Act of 1964, and as said Regulations may be amended. ( 3 ) That in the event of breach of any of the above nondis- crimination covenants, City shall have the right to terminate this Agreement and to reenter and repossess said land and the facilities thereon, and hold the same as if said Agreement had never been made or issued. This provision does not become effective until the procedures of 49 CFR Part 21 are followed and completed, including expiration of appeal rights. ( 4) That Operator shall furnish his accommodations and/or services on a fair, equal, and not unjustly discriminatory basis to all users thereof, and shall charge fair, reasonable, and not unjustly discriminatory prices for each unit or service; provided that Operator may be allowed to make reasonable and nondiscriminatory discounts, rebates, or other similar type of price reductions to volume purchasers. I 21 i ( 5) That non-compliance with paragraph 30( 4) above shall constitute a material breach thereof , and in the event of non-compliance City shall have the right to terminate this Agreement and the estate hereby created without liability therefor, or at the election of City or the United States either or both said Governments shall have the right to judicially enforce provisions. ( 6) That Operator agrees that he shall insert the above five provisions 30( 1) through 30 ( 5) in any lease agreement, contract, etc. , by which said Operator grants a right or privilege to any person, firm, or corporation to render accommodations and/or services to the public on the Facilities herein operated. ( 7) That Operator assures that he will undertake an affirmative action program as required by 14 CFR Part 152 , Subpart E, to insure that no person shall, on the grounds of race, creed, color, national origin, or sex, be excluded from participating in any employment activities covered in 14 CFR Part 152, Subpart E. Operator assures that no person shall be excluded on these grounds from participating in or receiving the services or benefits of any program or activity covered by this subpart. Operator assures that he will require that his covered suborganizations provide assurances to Operator that they similarly will undertake affirmative action programs, and that they will require assurances i from their suborganizations, as required by 14 CFR 152, Subpart E, to the same effort. ( 8) That City reserves the right to further develop or improve the landing area of Redding Municipal Airport as it sees fit, regardless of the desires or view of Operator and without interference or hindrance. ( 9) That City reserves the right, but shall not be obligated to Operator, to maintain and keep in repair the landing area of Redding Municipal Airport and all publicly-owned facilities of said Airport, together with the right to direct and control all activities of Operator in this regard. ( 10) That this Agreement shall be subordinate to the provisions and requirements of any existing or future agreement between City and the United States relative to the development, operation, or maintenance of the Redding Municipal Airport. ( 11) That there is hereby reserved to City, its successors and assigns, for the use and benefit of the public, a right of flight for the passage of aircraft in the airspace 22 above the surface of the Facilities herein operated. This public right of flight shall include the right to cause in said airspace any noise inherent in the operation of any aircraft used for navigation or flight through said airspace or landing at, taking off from, or operation on the Redding Municipal Airport. ( 12) That Operator agrees to comply with the notification and review requirements covered in Part 77 of the Federal E Aviation Regulations in the event future construction of a building is planned for the Facilities, or in the event of any planned modification or alteration of any present or future building or structure situated on the Facilities. ( 13 ) That Operator, by accepting this Agreement, expressly agrees for himself , his heirs, executors, administrators, representatives, successors, and assigns, that they will not erect nor permit the erection of any structure or object, nor permit the growth of any tree, on the Facilities operated hereunder to be more than allowed by Part 77 of the Federal Aviation Regulations. In the event the aforesaid covenants are breached, City reserves j the right to enter upon the Facilities operated hereunder and to remove the offending structure or object and cut the offending tree, all of which shall be at the expense of Operator. ( 14) That Operator, by accepting this Agreement, agrees for himself, his heirs, executors, administrators, representatives, successors and assigns, that they will not make use of the operated Facilities in any manner which might interfere with the landing and taking off of aircraft from the Redding Municipal Airport, or otherwise constitute a hazard. In the event the aforesaid covenant is breached, City reserves the right to enter upon the operated Facilities and cause the abatement of such interference at the expense of Operator. ( 15) That it is understood and agreed that nothing herein contained shall be construed to grant or authorize the granting of an exclusive right within the meaning of Section 308a of the Federal Aviation Act of 1958 ( 49 U.S.C. 1349a) . ( 16) This Agreement and all the provisions hereof shall be subject to whatever right the United States Government now has or in the future may have or acquire affecting the control, operation, regulation, and taking over of said Airport, or the exclusive or non-exclusive use of the Airport by the United States during the time of war or national emergency. 23 i I I 31. ADMINISTRATION BY CITY: Whenever Operator is required to secure the approval or consent of City under this Agreement, City shall mean the Airport Director. However, at the option of the Airport Director, or the I Operator, any such question may be referred to the City Council of the City of Redding, whose decision thereon shall be final. I 32. ENTIRE AGREEMENT: This Agreement sets forth the entire agreement between the parties hereto. Modifications or additions to this Agreement shall be considered valid only when mutually agreed upon by the parties in writing. 33. INVALID PROVISIONS: In the event any term, covenant, condition, or provision herein contained is held invalid by any Court of competent jurisdiction, the invalidity of the same shall in no way affect any other term, covenant, condition, or provision herein contained, provided that the validity of any such term, covenant, condition, or provision does not materially prejudice either City or Operator in their respective rights and obligations contained in the valid terms, covenants, conditions, and provisions of this Agreement. 34. NOTICE: Notices to the City shall be made by certified mail, postage prepaid, addressed to the Director of Airports, 760 Parkview Avenue, Redding, California 96001-3396. Notices to Operator shall be sufficient if sent by certified mail, postage prepaid, addressed to James C. Berry, 1600 Republic Centre, Chattanooga, TN 37450, or to such other addresses as the parties may designate to each other in writing from time-to-time. 35. ATTORNEY FEES: In the event suit or action is instituted to enforce any of 24 I the provisions of this Agreement, the prevailing party therein shall be entitled to attorney fees and other sums as may be adjudged reasonable and necessary at trial and on appeal. I 36. BINDING: The provisions and conditions of this Agreement shall be binding upon and inure to the benefit of the heirs, executors, administrators, personal representatives, successors , and assigns of the parties hereto. 37. TIME OF ESSENCE: Time is of the essence of this Agreement and of each and every provision thereof. 38. CEQA: It has been determined that this matter is categorically exempt from the provisions of the California Environmental Quality Act. IN WITNESS WHEREOF, the City of Redding and James C. Berry, a doing business as Republic Parking System, have executed this Operating Agreement for Public Parking Facilities at the Redding Municipal Airport on the days and year set forth below. CITY OF REDDING Dated: , 1992 By: CHARLIE MOSS, Mayor Dated: iLLz3 , 1992 ! JAMES C. BERRY, DBA REPUBLIC PARKING SYSTEM ATTEST: FORM APPROVED: CONNIE STROHMAYER, City Clerk RANDALL A. HAYS, City Attorney 25 ' o �,,Rof% CITY OF BEDDING, CALIFORNIA REQUEST FOR PROPOSAL #2555 AIRPORT ADMINISTRATION J AN SERVICES FEBRUARY 25, 1992 a 1600 Republic Centre PARKING REPUBLIC CHATTANOOGA, TENNESSEE 37450 SYSTEM i EXHIBIT "A" j REPUBLIC PARKING SYSTEM ,j EXECUTIVE OFFICES SUITE 2000 REPUBLIC CENTRE CHATTANOOGA, TENNESSEE 37450 615/756-2771 FAX 615/265-5728 MICHAEL G. GRIFFIN EXECUTIVE VICE PRESIDENT ASSOCIATE PARTNER February 25, 1992 Mr. Doyle C. Ruff Attention Director of Airports Mr. Craig H. Davis, Buyer REDDING MUNICIPAL AIRPORT Ms. Carolyn J. Roberts, Purchasing 760 Parkview Avenue Officer Redding, California 96001-3396 Proposal No. 2555 Dear Mr. Ruff: Republic Parking System appreciates this opportunity to respond to your Request for Proposals for Airport Parking Lot Concession. Republic Parking System, a privately owned company, has been in operation for approximately twenty-five (25) years. Management responsibilities are centered with the firm's principals, who are shown within the enclosed brochure. A Vice President is assigned to each of Republic's airport locations. The Location Manager at the Redding Municipal Airport reports directly to this Vice President who renders decisions on all service and operating matter. This style of management is not often seen. The officers of the company determine management policy. They then go out into the marketplace and implement that policy. Republic Parking has under contract today, fifty-seven (57) airports. Although, some of these airports are large hubs (Tampa, Nashville, and Ft. Lauderdale), the majority are smaller hub airports similar to the Redding Municipal Airport. We believe there is a personalized approach to smaller communities, so we take pride in catering to their special needs. 1 Mr. Doyle C. Ruff i February 25, 1992 I Page Two 1 We at Republic Parking feel that we have something special to offer. We are building a national reputation founded upon service to the public and services to you, the Airport Operator. Call any of our operating airport locations across the nation and judge for yourself. Financial return (cash flow) and audit reports are important. However, parking is a service business which should not be compromised by financial return. We are at your disposal to visit personally with you regarding the enclosed. Sincerely, I MGG:et I J i I TABLE OF CONTENTS I EXECUTIVE SUM2VIARY II COMPANY HISTORY, QUALIFICATIONS AND EXPERIENCE III FINANCIAL STATEMENTS & PROPOSAL BOND IV INSURANCE REQUIREMENTS V PARKING CONTROL PLAN, EXPANSION AND COST ESTIMATES VI EQUIPMENT AND SERVICES VII REVENUE CONTROL SELECTION AND OPERATION VIII PROPOSERS RESPONSES ITEMS #1 THROUGH #14 (PAGE 12 OF RFP) IX INVES'T'MENT, RATES, RENTALS AND TERMS X FACTORS OF CONSIDERATION a EXECUTIVE SUMMARY I The proposal which follows will highlight the many reasons why the City of Redding will be best served by the selection of Republic Parking System to provide first time airport parking services. Within the State of California, Republic has demonstrated its ability to commence parking services at the communities of. 1) Arcata-Eureka 2) Bakersfield 3) Monterey Recently, Republic has initiated successfully, service at six (6) other airports. No other parking firm can match this accomplishment. Republic understands all of the sensitive issues which must be faced when starting an important service such as "pay parking". We will work closely with Randy Bachman, Public Information Officer, to ensure the community will recognize the benefits of the new service. Republic has approached the preparation of this proposal with professionalism. Republic has studied all facets of the airport environment. We believe the reality of this fact will be apparent from the review of the proposal by the Evaluation Committee. The end result is to provide the City and Airport of Redding with a "turn-key" construction/finance and operating proposal. The cost estimate for the completion of improvements is $115,417.00, inclusive. In the preparation of Republic's proposal, Republic has looked closely at its other California Airport operations - Arcata-Eureka, Bakersfield and Monterey. Comparatively, there are similarities with these airports. Republic takes pride in submitting its credentials to you! Republic would be very proud to serve the Redding Municipal Airport and the City of Redding! COMPANY HISTORY QUALIFICATIONS AND EXPERIENCE STATEMENT 'f e Ie J . I ° D o o (������ � D o - C(!o CL:(�A�IIG•J�J l`�UUIU.UU o �/Uu�lJ�w7C-.JU(! ° I�JIlU11l�U �U11CY1111h11C91 UUUIII��U 1 AR GU XM o� �o � o 9 EXPERIENCE STATEMENT ON-AIRPORT PARING OPERATIONS Republic Parking System came into being January 2, 1966, in Chattanooga, Tennessee, where it maintains its home office to this date. Originally, the Company was founded to operate at airports only and consequently was called, "Air Terminal Parking". As expansion into urban projects of downtown lots and parking garages took place, the name, "Air Terminal' no longer seemed appropriate and in 1982, a new logo and the name of 'Republic Parking System" was adopted. Founded by Mr. James C. Berry, with one employee and first year revenue of fifty thousand dollars, today's roster numbers overs sixteen hundred employees with annual revenues in excess of one hundred million dollars. Republic has managed three hundred and seventy-six facilities since its inception, of which fifty-seven (57) airports and two hundred ninety-six other facilities (hospital parking, garages and surface lots) are currently operated. These spread geographically from Maui, Hawaii to Lebanon, New Hampshire. In addition to operating parking facilities, Republic offers consultation services, and operates several shuttle services at various large airports. Continuity of ownership has remained vested in founder, Mr. James C. Berry, plus the addition of eight Associate Partners. Republic Parking System is an energetic, innovative, professional parking firm. We have earned the reputation of being "uncommonly good at what we do". Our expertise in airport parking assures the City of Redding that revenues will be maximized while cultivating favorable customer service! The combined experience of the executive officers of the firm exceed 125 years. It is this type of experience that recognizes and seizes upon the opportunities of such an operation as the Redding Municipal Airport. Dedication and personal interest are requisites to a high quality service on a continuing basis. Our company structure permits, promotes and requires close individual supervision by our management team. I I 1 EXPERIENCE IN a AIRPORT TERMINAL CONSTRUC'T'ION AND INSTALLATION OF REVENUE CONTROL SYSTEMS Republic is fully experienced at working through complicated and involved terminal construction programs. Republic has been on site throughout the completion of the terminal facilities at Ft. Lauderdale-Hollvwood International Airport and the Jacksonville I_nternational Airport. Republic has worked through several expansion programs at Tampa International. Republic was awarded contracts at communities such as Sarasota Bradenton and Columbus, Georgia who were involved in expansion programs. Both airports have undergone the construction of new terminals and parking facilities. Republic's experience within this area played a major role in the award of these contracts. Experience plays a major role in the providing of good parking services during any landside construction ruction program and the installation of on-line revenue control systems. i i OTHER RELEVANT EXPERIENCE SHU17LE SERVICE Republic Parking System has for years recognized the need for ground transportation services. Through James C. Berry d/b/a Republic Transportation, these services are provided at the following airports: 1. Ft. Lauderdale-Hollywood International Airport 2. Sarasota-Bradenton Airport 3. Will Rogers World Airport - Oklahoma City, Oklahoma 4. Dane County Regional Airport - Madison, Wisconsin 5. Harrisburg International Airport Because of our knowledge and experience of Airport environments, Republic can provide a professional and reliable shuttle service if one is ever required at Redding Municipal Airport CREDIT CARD SERVICE Republic Parking System has for several years used credit card technology at its airport parking locations. Republic has found, through research and development, that Seattle based CELEREX and their "Faster than Cash" has the best application. No signatures are necessary for credit card transactions under $75.00. The entire process from card swipe to conclusion of receipt printing takes under ten (10) seconds for normal transactions. Republic now has the CELEREX System at the following airports: 1. Ft. Lauderdale-Hollywood International Airport 2. Metropolitan Nashville International Airport 3. Will Rogers World Airport - Oklahoma City 4. Lexington 'Blue Grass" Airport - Lexington, Kentucky • • I OFFICER-IN-CHARGE AND PROFESSIONAL STAFF Republic Parking System utilizes a unique method of management. Republic's management is not decentralized with layers of regional organizations. Also, Republic does not divide its functional responsibilities between properties (lease negotiation) and operations. Rather, these functions are assigned to one person, that being an Officer and Partner of Republic Parking System. The above management policy has served each airport location well. Republic's airports from Hawaii to Florida, Texas, Pennsylvania, California, South Dakota and Connecticut (to name a few), all receive the same continuity of management. Call any airport location and inquire. Republic enjoys an excellent reputation among its airport clients. This management approach sets Republic apart from other comparable national parking companies. Once again, the "Officer-in-Charge", other than the Location Manager, is the single person with whom the airport relies upon to effectuate operating policies and services. Other members of the management team support the Officer-in-Charge in his effort to ensure quality of service to the public and the City of Redding. Mr. Michael (Mike) G. Griffin has spent the last thirty (30) years in airport related professions. After graduating with a degree in Business Administration, University of Denver, Denver, Colorado, he entered Airport Administration as an Assistant Manager at the Kent County Airport, Grand Rapids, Michigan. He was appointed Manager. He later managed airports in both Iowa and Ohio. Mike Griffin became an Accredited Airport Executive; was Chairman of the National Airports Conference; developed the CAB/AAE Symposium; and served as a member of the Board of Directors of the Airport Operators Council International. After ten (10) years in Airport Administration, Mike entered the aiport parking industry. With a competing firm, he rose to the position of Senior Vice President, Airport Development. Mike was the key executive in the development of that firm's entrance into the European market. Mike joined Republic Parking System in April, 1985 as Executive Vice President/Associate Partner. All Republic Parking executives have direct responsibilities for airport locations, including the President of Republic, Mr. Ron R. McDonald. Mike's responsibilities for several specific airports include: 1. Ft. Lauderdale-Hollywood International Airport 2. Sarasota-Bradenton Airport 3. Rapid City Municipal Airport i 4. Harrisburg International Airport 5. University Park Airport 6. Capital City Airport - Springfield, Illinois 7. Colorado Springs Municipal Airport The attached Organizational Chart and individuals noted below comprise the management team supporting Mike Griffin as Officer-in-Charge. 1. Republic's Chairman & CEO, Mr. James C. Berry, was an executive officer and director of a nationally known company prior to founding Republic Parking System twenty-five (25) years ago. He has been in the automobile parking business exclusively since 1949. 2. Mr. Ron R. McDonald, President, has been with Republic Parking System for over 20 years. Ron has risen from Lot Manager at Palm Beach International Airport to his present position. 3. Mr. John Dickerson has been Special Advisor to Republic for approximately five (5) years. Mr. Dickerson works with Mike Griffin to ensure high industry standards are kept. John Dickerson has spent his working career in airport management and is a Past President of the American Association of Airport Executives. i 4. Mr. Q.T. Harmon, Vice President of Revenue Control, with thirty-five (35) years auditing experience and thirteen (13) years of parking experience, will supervise all revenue control aspects, including equipment and auditing. Mr. Harmon, further, will coordinate the daily flow and review of revenue control reports from the Redding Municipal Airport operations into the home office. 5. Mr. Rob Toy, National Manager of Operations/Compliance, will hire, train, and supervise the commencement of parking operations if an Agreement is awarded. Mr. Toy has personally commissioned eight (8) airports who have converted to a controlled parking service similar to Redding. 6. Mrs. Pat Holdefer, Assistant Vice President of Audit and Accounting, will appoint a single person to review on a daily basis all revenue control functions. Both Mr. Griffin and Mr. Toy monitor these procedures and coordinate compliance with the Location Manager. i i I i i I j cp 2 0 p m N Z x i L13 :0 m A m M m 0� � I ? 3o o m a to 3 y 0� a42 v °° mmm> > a O 'er r OI D T < � "v A I Q / D �+ II a l h Ii I� I I ii i ,I I I ' it 5 FIVE (5) YEAR EXPEREENCE a WITH SEMn AR PROJECTS The City of Redding could not find one other parking company with more and better experience in the commencement of controlled/paid parking. Within the past five (5) years, Republic has commenced "first time" parking services at the following airports and cities. Each of these airports had specific construction and public relations requirements. Because of Republic's professional approach, all were successfully completed. 1. Gregg County Airport - Longview, Texas i R.D. Walters, Manager 214/643-3031 2. Johnstown-Cambria County Airport - Johnstown, Pennsylvania Bill Santoro, Manager 808/877-0078 3. Lebanon Municipal Airport - Lebanon, New Hampshire Marcel Theberge, Manager 603/298-8878 i 4. Salisbury-Wicomico County Airport - Salisbury, Maryland Mark Brewer, Manager 301/548-4945 5. Sikorsky Memorial Airport - Bridgeport, Connecticut Albert McDill, Manager 203/576-8163 6. University Park Airport - State College, Pennsylvania Neal Barraclough, Manager 814/692-5873 7. Yuma County Airport - Yuma, Arizona Ed Thurmond, Manager 602/726-5882 Additionally, Republic Parking has recently been awarded another new airport s contract where operations will commence within the next few months. 1. Rockford Municipal Airport - Rockford, Illinois Fred Ford, Executive Director 815/965-8639 Republic takes pride in offering the above locations for reference. Finally, it is important to note, Republic commenced first time controlled parking at three (3) California airports. This did not occur, however, within the recent five (5) years: 1. Meadows Field - Bakersfield, California Peter Thomas, Director 805/393-7990 r 2. Arcata-Eureka Airport - Eureka, California Ray Beeninga, Superintendent 707/839-5401 3. Monterey Peninsula Airport - Monterey, California Dennis Horn, Manager 408/373-3731 d SPECIFIC AIRPORT EXPERIENCE LOCATION: Blue Grass Airport BEGINNING CONTRACT DATE: 1975 NUMBER OF SPACES: 1,198 GROSS REVENUES: $1,262,628 AIRPORT DIRECTOR: Michael M. Flack, Executive Director Lexington-Fayette Urban County Airport Board 4000 Versailles Road Lexington, Kentucky 40510 (606) 254-9336 LOCATION: Dallas Love Field BEGINNING CONTRACT DATE: 1987 NUMBER OF SPACES: 4,455 GROSS REVENUES: $3,200,000 AIRPORT DIRECTOR: Danny Bruce, Director of Aviation L.B. 16 Terminal Building Dallas, Texas 75235 (214) 670-6073 LOCATION: Ft. Lauderdale-Hollywood International Airport BEGINNING CONTRACT DATE: 1986 NUMBER OF SPACES: 5,042 GROSS REVENUES: $7,900,000 AIRPORT DIRECTOR: George E. Spofford, Director 1400 Lee Wagener Boulevard Ft. Lauderdale, Florida 33315 (305) 357-6100 LOCATION: Jackson International Airport Authority BEGINNING CONTRACT DATE: 1977 NUMBER OF SPACES: 1,233 GROSS REVENUES: $1,282,394 AIRPORT DIRECTOR: Dirk B. Vanderleest, Executive Director P.O. Box 98109 Jackson, Mississippi 39298-8109 (601) 939-5631 0 ! LOCATION: Metropolitan Nashville Airport Authority BEGINNING CONTRACT DATE: 1976 NUMBER OF SPACES: 5,100 GROSS REVENUES: $6,163,020 AIRPORT DIRECTOR: James Alexander, V.P. of Operations One Terminal Drive, Suite 501 Nashville, Tennessee 37214 (615) 275-1600 LOCATION: Michiana Regional Airport BEGINNING CONTRACT DATE: 1969 NUMBER OF SPACES: 1,125 GROSS REVENUES: $1,305,432 AIRPORT DIRECTOR: John Schalliol, AAE, Airport Director 4477 Terminal Drive South Bend, Indiana 46628-5594 (219) 233-2185 LOCATION: Southwest Florida Regional Airport BEGINNING CONTRACT DATE: 1988 NUMBER OF SPACES: 2,643 GROSS REVENUES: $2,300,000 AIRPORT DIRECTOR: Paul Doherty, Director 16000 Chamberlain Parkway, S.E. Ft. Myers, Florida 33913 (813) 768-1000 LOCATION: Sarasota-Bradenton Airport BEGINNING CONTRACT DATE: 1990 NUMBER OF SPACES: 1,427 GROSS REVENUES: $1,500,000 AIRPORT DIRECTOR: Rick Vacar, Director P.O. Box 13399 Sarasota, Florida 34278-3399 (813) 359-5200 LOCATION: Tampa International Airport BEGINNING CONTRACT DATE: 1983 NUMBER OF SPACES: 5,550 GROSS REVENUES: $11,583,500 I AIRPORT DIRECTOR: Joe Hills, Director of Parking P.O. Box 22287 Tampa, Florida 33622 (813) 870-8700 1 CURRENT AIRPORT LOCATIONS AND OPERATIONAL REFERENCES AND ACQUISITION DATE DATE ACQUIRED ALTOONA-BLAIR COUNTY AIRPORT 814/793-3872 1989 Joseph D. McKelvey, Airport Manager , 2 Airport Drive Martinsburg, PA 16662 ARCATA-EUREKA AIRPORT 707/839-5401 1975 Ray L. Beeninga, Superintendent 1106 Second Street Eureka, CA 95501 ASHEVILLE REGIONAL AIRPORT 704/684-2226 1971 James C. Parker, Jr., Airport Director 708 Airport Road P.O. Box 807 Asheville, NC 28732 BLUE GRASS AIRPORT 606/254-9336 1975 Michael M. Flack, Executive Director Lexington-Fayette Urban County Airport Board 4000 Versailles Road Lexington, KY 40510 BUSH FIELD 404/798-3236 1966 Steven T. Atha, Airport Director 1501 Aviation Way Augusta, GA 30906-9600 CHATTANOOGA METROPOLITAN AIRPORT AUTHORITY 615/855-2200 1974 Hugh Davis, Airport Manager Lovell Field P.O. Box 22444 iI Chattanooga, TN 37422 I (updated 2/18/92) f� 9 i COLORADO SPRINGS AIRPORT 719/596-0188 1991 Gary W. Green, Director of Aviation Airport Administration Office 5750 East Fountain Boulevard Colorado Springs, CO 80916 COLUMBIA REGIONAL AIRPORT 314/442-9770 1985 Gary Cummins, Airport Manager Route #1 Columbia, MO 65201-9725 COLUMBUS METROPOLITAN AIRPORT 404/324-2449 1987 Mark Oropeza, Airport Director 3250 West Britt David Road Columbus, GA 31909-5399 DALLAS LOVE FIELD 214/670-6073 1987 Danny Bruce, Director of Aviation L.B. 16 Terminal Building Dallas, TX 75235 DANE COUNTY REGIONAL AIRPORT 608/246-3389 1989 Bradley S. Livingston Operations Manager Truax Field 4000 International Lane Madison, WI 53704 DAYTONA BEACH REGIONAL AIRPORT 904/255-8441 1967 Dennis R. McGee, Airport Director 55 Midway Avenue Daytona Beach, FL 32014 DRAKE FIELD AIRPORT 501/521-4750 1980 Dale Frederick, Airport Manager 113 West Mountain Street Fayetteville, AR 72701 ERIE INTERNATIONAL AIRPORT 814/833-4258 1989 Ms. Rosemary Palmer, Airport Director 4411 West 12th Street Erie, PA 16505 1 s s ESLER REGIONAL AIRPORT 318/445-4235 1971 Jerry M. Thiels, Airport Manager Route 1, Box 88 Pineville, LA 71360 FAYETTEVILLE AIRPORT 919/483-4468 1989 William T. Ray, Airport Manager P.O. Box 64218 Fayetteville, NC 28306 FORT LAUDERDALE-HOLLYWOOD INTERNATIONAL AIRPORT 305/357-6100 1986 George E. Spofford, Director 1400 Lee Wagener Boulevard Ft. Lauderdale, FL 33315 FORT SMITH MUNICIPAL AIRPORT 501/646-1681 1978 Robert Johnson, Airport Manager 5600 Airport Boulevard Suite 200 Fort Smith, AR 72903 GOLDEN TRIANGLE REGIONAL AIRPORT 601/327-4422 1977 R.E. Smith, Airport Director 2080 Airport Road Columbus, MS 39701 GRAND FORKS REGIONAL AIRPORT AUTHORITY 701/746-2580 1991 Robert F. Selig, A.A.E. Executive Director 2787 Airport Drive Grand Forks, ND 58203 GREGG COUNTY AIRPORT 214/643-3031 1990 R.D. Walters, Airport Manager Longview, TX 75603 GROTON-NEW LONDON AIRPORT 203/445-8549 1986 Richard Pealer Airport Manager Groton, CT 06109-0801 r I HARRISBURG INTERNATIONAL AIRPORT 717/948-3915 1989 Sidney Reese, Airport Director 208 Airport Drive Middletown, PA 17057 ' HILO INTERNATIONAL AIRPORT 808/933-4782 1991 d Larry Balbarino, Airport Manager Hilo International Airport Hilo, HI 96720 HORRY COUNTY DEPARTMENT OF AIRPORTS 803/448-1580 1975 Carl M. Ellington, Jr. Director of Airports 1100 Jetport Road Myrtle Beach, SC 29577 JACKSON INTERNATIONAL AIRPORT AUTHORITY 601/939-5631 1977 Dirk B. Vanderleest, Executive Director P.O. Box 98109 Jackson, MS 39298-8109 JOHNSTOWN-CAMBRIA COUNTY AIRPORT AUTHORITY 814/536-0002 1991 William L. Santoro, Airport Manager R.D. #2 Johnstown, PA 15904-9438 KAHULUI AIRPORT 808/877-0078 1990 Jon A. Sakamoto, Airports Dist. Manager Maui District Airports Department of Transportation State of Hawaii Kahului, Maui, HI 96732 LAFAYETTE REGIONAL AIRPORT 318/266-4400 1986 Robert E. Mouton, Director of Aviation 200 Terminal Drive Suite 205 Lafayette, LA 70508 LEBANON MUNICIPAL AIRPORT 603/298-8878 1990 Marcel J. Theberge, Airport Manager Airport Road West Lebanon, NH 03784 LYNCHBURG REGIONAL AIRPORT 603/298-8878 1990 David Blain, Airport Manager P.O. Box 60 Lynchburg, VA 24505 MEADOWS FIELD 805/393-7990 1985 Peter Thomas, Director of Administration County of Kern - Department of Airports 1401 Skyway Drive Bakersfield, CA 93308 MELBOURNE REGIONAL AIRPORT 407/723-6227 1967 Edward Foster, Airport Director Melbourne, FL 32901 MEMPHIS-SHELBY COUNTY AIRPORT AUTHORITY 901/922-8000 1991 Larry D. Cox Airport President P.O. Box 30168 Memphis, TN 38130-0168 METROPOLITAN NASHVILLE AIRPORT AUTHORITY 615/275-1600 1976 James Alexander, VP of Operations One Terminal Drive, Suite 501 Nashville, TN 37214 MICHIANA REGIONAL AIRPORT 219/233-2185 1969 St. Joseph County Airport Authority John Schalliol, AAE, Airport Director 4477 Terminal Drive South Bend, IN 46628-5594 MONTEREY PENINSULA AIRPORT 408/373-3731 1976 Dennis Horn, Airport Manager P.O. Box 550 Monterey, CA 93940 • NEW BEDFORD MUNICIPAL AIRPORT 508/991-6160 1989 Isidore Eisner, Airport Manager Terminal Building New Bedford, MA 01746 OKALOOSA COUNTY AIR TERMINAL 904/341-4333 1971 Coy M. Thomason, Airport Manager State Road 85 Eglin AFB, FL 32542 PITT COUNTY - CITY OF GREENVILLE 919/758-4707 1991 AIRPORT AUTHORITY James G. Turcotte, Airport Manager P.O. Box 671 Greenville, NC 27835 PORT EVERGLADES AUTHORITY 305/523-3404 1991 John F. Curry Director of Administration 1850 Eller Drive Ft. Lauderdale, FL 33316 RAPID CITY REGIONAL AIRPORT 605/394-4195 1988 Bill Bacon, Airport Director ` Route 2, Box 4640 Rapid City, SD 57701 ROCHESTER MUNICIPAL AIRPORT 507/282-2328 1976 Rochester Airport Company Lowell H. Helgerson, Airport Manager Rochester, MN 55901 GREATER ROCKFORD AIRPORT AIRPORT AUTHORITY 815/965-8639 1992 Fred Ford, Executive Director 3600 Airport Drive P.O. Box 5063 Rockford, IL 61125-0063 SALISBURY-WICOMICO COUNTY 301/548-4827 1991 REGIONAL AIRPORT 301/548-4945 (FAX) Mark Brewer, Airport Manager Rt. 4, Box 140 Salisbury, MD 21801 9 SARASOTA MANATEE AIRPORT AUTHORITY 813/359-5200 1986 Richard Vacar, Executive Director 6000 Airport Circle P.O. Box 13399 Sarasota, FL 34278-3399 SIKORSKY MEMORIAL AIRPORT 203/576-8163 1989 DEPARTMENT OF TRANSPORTATION Albert McDill 1000 Great Meadow Road Stratford, CT 06497 SOUTHWEST FLORIDA REGIONAL AIRPORT 813/768-1000 1988 Paul Doherty, Executive Director 16000 Chamberlain Parkway, SE Ft. Myers, FL 33913 SPRINGFIELD CAPITAL AIRPORT 217/788-1060 1989 Mike Olinger Director of Aviation Springfield, IL 62707 SPRINGFIELD REGIONAL AIRPORT 417/869-0300 1987 Robert D. Hancik, Director of Aviation Route 6, Box 384-15 Springfield, MO 65803 TALLAHASSEE REGIONAL AIRPORT 904/574-7800 1968 Jerry Sealy, Director of Aviation 3300 Capital Circle, SW Suite #1 Tallahassee, FL 32310 TAMPA INTERNATIONAL AIRPORT 813/870-8700 1983 Hillsborough County Aviation Authority Joe Hills, Director of Parking P.O. Box 22287 Tampa, FL 33622 TEXARKANA REGIONAL AIRPORT 501/774-2171 1989 Paula Neeson, A/P Director 201 Airport Road Texarkana, AR 75502 UNIVERSITY PARK AIRPORT 814/692-8573 (Business) 1989 Centre County Airport Authority 814/353-8011 (Office) Neal Barraclough, Airport Manager 2493 Foxhill Road State College, PA 16803 VALLEY INTERNATIONAL AIRPORT 512/423-4380 1977 Jon Mathiasen, Director of Aviation 512/430-8619 (FAX) Air Terminal Building ' Harlingen, TX 78550 WATERLOO MUNICIPAL AIRPORT 319/291-4483 1980 Terry Lorenzen, Aviation Director 2790 Airport Boulevard Waterloo, IA 50703 WILL ROGERS WORLD AIRPORT 405/681-5311 1987 Leroy B. Hansen, Airport Director P.O. Box 59937 Oklahoma City, OK 73159 YUMA COUNTY AIRPORT AUTHORITY, INC. 602/726-5882 1990 Ed Thurmond, Airport Manager 32nd Street & Pacific Avenue Yuma, AZ 85365 i LEXINGTON-FAYETTE URBAN COUNTY AIRPORT BOARD 4000 VERSAILLES ROAD LEXINGTON, KENTUCKY 40511 •(606)254-9336 aLuE GRASS AIPPORT October 16, 1991 To Whom It May Concern: Republic Parking has operated the parking facilities at Blue Grass Airport for over fifteen years. During that time we have found the management of Republic Parking, especially Mr. Ron McDonald , President and our most frequent contact , to be professional in every way. Mr. McDonald and his organization are responsive to our needs and understand the unique three-way relationship between his company, the airport and the community. They have always been quick to address any problem or question that may arise . They have always been very cooperative and helpful during various expansion projects and when there were needs to make adjustments in the operation, schedule, or design of our parking facilities. I highly recommend Republic Parking for its friendly, cooperative corporate attitude and for their management ability. If I can provide any additional information, please feel free to contact me. Sincerely, MIRE FLACK, AAE EXECUTIVE DIRECTOR d 1EXINGT(bN vPw N C°UN GREGORY M.KERWIN,ESO,CHAIRMAN O� SAMUEL C.THOMPSON MAILING ADDRESS JOHN M.MOSER.C.PA. 100 CHESTNUT STREET GEORGE B.CHIAVETTA SUITE 305 THOMAS E HAMBRIGHT ' HARRISBURG.PA 17101 PHONE:(777)2344018 SIDNEY A.REESE I a FAk(717)234-4526 i EXECUTIVE DIRECTOR GENERAL AUTHORITY August 1 , 1990 TO WHOM IT MAY CONCERN: The purpose of this letter is to give our highest recommendation to Republic Parking System for their operation and management of all parking facilities at Harrisburg International Airport, Harrisburg, PA. In their first year of operation, revenues were up 26%, new parking lots were built, customer service has improved 100%, and best of all customer complaints are almost non-existent. Your management teams are highly skilled and are certainly a pleasure to do business with . Their genuine desire to constantly improve all aspects of our parking facilities is no doubt responsible for our most successful year. I feel that Republic Parking System would be an asset to any Airport Parking facility. ' S1nc y, Sidney A Reese Executi Director SAR/mw a AV-68(8-84) COMMONWEALTH OF PENNSYLVANIA of DEPARTMENT OF TRANSPORTATION 4 BUREAU OF AVIATION STATE-OWNED AIRPORTS - HARRISBURG INTERNATIONAL AIRPORT ill4`" MIDDLETOWN, PENNSYLVANIA 17057 August 1, 1990 Mr. Mike Griffin Executive Vice-President Republic Parking Co. Suite 1600, Republic Centre Chattanooga, TN 37450 Dear Mike: As we move ahead into the second year of our partnership with Dauphin County and Republic in the operation of our Terminal parking facilities, I couldn't help but reflect on just how much was accomplished in just one year. ' When you consider the substantial increase in revenues, the ! aggressive construction of a totally new parking facility, and the public response and acceptance of the "Smart Park" concept, it has been a timely phenomenal change from our past parking frustrations. As we undertake an equally challenging second phase of growth and expansion this year, as well as undertake our new expanded marketing initiatives, I just wanted to thank you for the exceptional efforts that were made on our behalf and tell you how glad we are to have you on our team as we continue to move ahead. Keep up the good work. Site e , a id . Tich General Manager State-Owned Airports 4/2164 cc: C.H. Hostetter T. French DCGA File "IMPROVING SERVICE FOR CENTRAL PENNSYLVANIA" 9 I Broward County Aviation Department 1400 Lee Wagener Boulevard Fort Lauderdale, FL 33315 O (305) 357-6110 �I ' To Whom It May Concern: It is with a great deal of pleasure that I submit this Letter of Recommendation on behalf of Republic Parking. Republic Parking has managed the parking facilities here at Fort Lauderdale-Hollywood International Airport since August 1, 1986 . Their management team is experienced, professional and sets high standards for their employees . Their employees are efficient, present a good appearance, and are polite and courteous to our customers . During the past twelve ( 12 ) months , the parking revenues totalled approximately $8 million. The Republic management and employees display a high degree of vigilance over the revenues and competence on the Amano Revenue Control System. The operation of the employee shuttle bus service is also effectively handled by Republic under their contract, as well as security in the parking facilities . Sincerel , er ' Go y Director Aviation HG/RJH/erf BROWARD COUNTY BOARD OF COUNTY COMMISSIONERS—An Equal Opportunity Employer Scott I.Cowan N cki Englander Grossman John P.Hart Ed Kennedy Lori Nance Parrish Sylvia Poitier Gerald F Thompson We're Building A Future For Your Family.And Your Business. RAPID CITY - - -- EG1ONVAL A111PORT ROUTE 2, BOX 4640, RAPID CITY, SOUTH DAKOTA 57701 . (605) 394-4195 FAX 615-756-2508 November 9 , 1990 Mr. Mike Griffin suite 1600 One Republic Centre Chattanooga, Tennessee 37450 Dear Mr. Griffin: I want to take this opportunity to express to you my sincere appreciation for your cooperation and support in o erating the parking lot at the Rapid City Regional Airport. As you recall I had only been here for approximately a month when I asked you about an additional booth to shorten the lines caused during high traffic periods . Your response was immediate and the additional booth was installed in the shortest possible time. The direct result of this has been that we have not received a single complaint about long lines in the parking lot since the installation of the new booth. This coupled with the truly professional way the billings and commissions have been handled make it a real pleasure doing business with you and Republic Parking. The profits were as we predicted last year and appear to be headed in that direction again this year. Once again, thank you for your total sup port and I am looking forward to seeing you next spring at the ARAE Convention. Sincerely, Bacon Airport Executive Director WEB:Wlp }�__ilil rr 777'7 r rZ-. ,►,r'1 � '��'�f� L].'17�Y� �� --�• I _' 111.1 J-I 1 411 ) 4 i.�) �1! J ����'• 1"_� GATEWAY TO THE BLACK HILLS AND BADLANDS OF SOUTH DAKnTA e HILLSBOROUGH COUNTY AVIATION AUTHORITY December 1 , 1989 TO WHOM IT MAY CONCERN Republic Parking System has operated the public parking facilities at Tampa International Airport under a management contract since 1983 . They were just awarded a new three year contract via the competitive proposal process . Republic ' s performance has been excellent . They have provided an extremely high level of service to the public, even through two extensive construction projects . Republic ' s revenue control practices and procedures are very effective without interfering with operational efficiency. The local manager is afforded the autonomy necessary to manage the operation and is given the appropriate support by the main office to do so efficiently. a I am pleased to recommend Republic Parking System to operate airport parking facilities . Jo h i is D ' r ct f arking and Ground Transportation /cl I ,%%PORT OPE%ATp�s y� y,, IBIB91 7 C-""%L INTE%NAT%ON'� Tampa International Airport Peter 0. Knight Airport Plant City Airport Vandenberg Airport Post Office Box 22287 Tampa, FL 33622-2287 8131276-3400 • Telex 14947157 HCAA /FAX 8131875-6670 1 r METROPOLITAN NASHVILLE AIRPORT AUTHORITY ONE IEK\IINAI. I)RfV"I": Sl_IIF: ,�1i V":A�f1V'If.Lf�., ff�.�V'E:SSFa�: :3i'_'I+ Iri151 _-i-ItJt111 January 8, 1991 I To Whom It May Concern: Republic Parking has operated the public parking facilities at Nashville International Airport since 1976. They were recently awarded a new five year management contract via the competitive proposal process. Republic's performance has been outstanding. They have continually provided an excellent level of service to the public. The local management team is highly skilled, easy to work with, and constantly strives to improve the quality of our service. The corporate office has also been very supportive. I believe Republic Parking System would be an asset to any airport and am pleased to recommend them to operate airport parking facilities. ii Alexande A.A. E. e President, Operations JWA/dh COMMISSIONERS PRESIDENT Rohert C. H Mathews. Jr.. Chairman Frank C. Gorrell William Joe Whitson William G. Moore. Jr Tnhv S. Wkilt. Vice Chairman H. Stiller Lanier William N1, Wii„m General USAF (Retired Bill Boner. Mayor Barbara J. Loµe Norma Wimberly j HF �OF TCt i t The City of �03 • ,� " OKLAHOMA CITY C-140MA G DEPARTMENT OF AIRPORTS January 2, 1991 . To Whom It May Concern: Republic Parking System has operated the parking facilities at Will Rogers World Airport in Oklahoma City, Oklahoma, since October 1, 1987, and was awarded the additional contract for the parking shuttle service December 1, 1988. Republic has performed under both contracts in an exemplary manner in all aspects of the operation. The company provides courteous, efficient service to our customers and is equally responsive to the needs of airport management. Republic submitted a work plan along with their bid for the Oklahoma City contract and has fulfilled all of the requirements placed upon themselves in this plan of operation. I believe anyone selecting Republic Parking System will be more than satisfied with their decision. Sincerely, Y Luther E. Trent Assistant Director - Finance w. rs P.O. Box 59937, Oklahoma City, Oklahoma 73159 • 405/681-5311 JACKSON MUNICIPAL AIRPORT AUTHORITY ALLEN C. THOMPSON FIELD HAWKINS FIELD CHAIRMAN W. P McMullan, Jr. VICE CHAIRMAN Dr. Charles L. Neill ' Booker T. Jones Alvis T. Hunt Allen W. Prassel EXECUTIVE DIRECTOR Morgan E. Williams To whom it may concern: Republic Parking has been operating our public parking facility since July 1, 1977 and we have nothing but praise for the manner in which they have functioned. To us , three basic things tell their true performances. 1) Honesty and integrity, 2) Upkeep and maintenance of the facility and 3) public relations oriented personnel . Without these three factors numerous problems would exist. To my knowledge, we have had no problems, and only an incidental complaint occasionally, which in our checking turned out not to be valid. So in all areas of operations, especially the three mentioned above, we rate them excellent. Yours very truly, 1 .�� Ao, rg'4n E. Williams Executive Director MEW/phd P. O. BOX 1451, JACKSON, MISSISSIPPI 39205 — TELEPHONE (601) 939-5631 (MEMBER AOCI-AAAE-SAMA-MAMA) 1 1 i EXPERIENCE IN DEALING W= AIRPORT GROWTH, PLANNING & CONSTRUCTION As noted earlier, Republic has participated financially in the design and construction of airport parking facilities. Yearly investment in airport projects exceed one-half million dollars. In the preparation of this proposal, Republic's experience is reflected in the use of professional technicians. Republic has sought out and obtained the advise of the following: i Mr. John H. Sharrah Sharrah, Dunlap & Associates 3161 Bechelli Lane Redding, California 96002 Donald F. Gallino, President Gallino General Contractor 5601 - C Cedar Road Redding, California 96049 Should Republic Parking be awarded this agreement, the above firms will be used to adhere to City/Airport standards. I t DESIGN AND CONSULTING SERVICES Republic Parking System provides parking consultant services to their clients to include, but not be limited to the following services: CONCEPTUAL PARKING DESIGN - Provide drawings illustrating or otherwise describing all parking levels, basic, necessary and critical dimensions, preliminary car capacity, elevator and stair locations, entrance and exit locations, floor and ramp elevations and grades. DETAILED FUNCTIONAL DESIGN - Provide additional drawings illustrating or ' otherwise describing actual car capacity, stall geometry, floor finish, graphics, equipment location and conduit specifications, lighting requirements, general garage specifications, and operational requirements. SITE FEASIBILITY AND ANALYSIS - Provide study as to the feasibility of site(2) for the design of parking and analyze site(s) for the size and type of construction of parking. PARKING OPERATION ANALYSIS - Provide study to existing parking operations to insure most efficient control of revenue, labor, expenses, etc. i 1 • • PARTIAL LIST OF CONSULTING CLIENTS i Capital National Bank - Austin, TX University of Texas - Austin, TX Maryland National Bank - Baltimore, MD First Maryland Bank - Baltimore, MD Texas Commerce Plaza - Corpus Christi, TX One Main Place - Dallas, TX One Elm Place - Dallas, TX Harwood Garage - (Cadillac Fairview) - Dallas, TX The First of Denver - Denver, CO Courthouse Square - Denver, CO Guaranty Bank Garage - Denver, CO Denver Athletic Club - Denver, CO 410 Building Garage (Cadillac Fairview) - Denver, CO Arco/Marriott Hotel - Denver, CO Centennial Plaza - Denver, CO Terrace Building Garage (Denver Tech) - Denver, CO Larken Development - Denver, CO Oxford-Ansco Garage - Denver, CO The City Center (Bass Brothers), Ft. Worth, TX Kennedy Plaza - Elmira, NY Texas Medical Center - Houston, TX Houston Center I & II - Houston, TX Houston Chronicle Garage - Houston, TX 1600 Smith - Houston, TX 1st City Tower Garage - Houston, TX 1st City East - Houston, TX Park Plaza - Houston, TX 801 Travis (Texas Crude Building) - Houston, TX Alley Theater Garage - Houston, TX Republic Bank Building - Houston, TX Texas Commerce Plaza - Houston, TX Scurlock Tower - Houston, TX Smith Tower - Houston, TX One West Loop Plaza - Houston, TX The Galleria - Houston, TX Four-Leaf Towers - Houston, TX Four Oaks Place - Houston, TX PIC/Las Colinas - Irving, TX Baptist Memorial Hospital Garage - Jacksonville, FL Mercantile Bank & Trust - Kansas City, MO Knoxville Auditorium & Convention Center - Knoxville, TN Wilshire Squire 1, 11, & III - Los Angeles, CA The Wilco Building Garage - Midland, TX 'i Independence Plaza - Midland, TX Energy Center - New Orleans, LA Poydras Plaza - New Orleans, LA 12th & Walnut - Philadelphia, PA Phoenix Civic Center - Phoenix, AZ a I 1 i FINANCIAL i Republic Parking has the financial strength to provide the City of Redding with a $25,000 performance bond. i Ralph Schweickart Vice President/ Chief Financial Officer i THE AMERICAN INSTITUTE OF ARCHITECTS AIA Document A310 Bid Bond KNOW ALL MEN BY THESE PRESENTS, that we JAMES C . BERRY DBA REPUBLIC PARKING SYSTEM One Republic Centre, Suite 1600, Chattanooga, TN 37450 as Principal, hereinafter called the Principal, and CONTINENTAL CASUALTY COMPANY CNA PLAZA, CHICAGO, ILL. 60685 a corporation duly organized under the laws of the State of Illinois as Surety, hereinafter called the Surety, are held and firmly bound unto THE CITY OF REDDING, CALIFORNIA Proposal Number 2555 as Obligee, hereinafter called the Obligee, in the sum of Five Thousand and no/100 dollars --- ----------------------------------------------------------- Dollars($ 5,000.00 ). for the payment of which sum well and truly to be made, the said Principal and the said Surety, bind ourselves, our heirs, executors, administrators, successors and assigns, jointly and severally, firmly by these presents. WHEREAS, the Principal has submitted a bid for furnishing paid airport parking operations to the City of Redding, California NOW,THEREFORE, if the Obligee shall accept the bid of the Principal and the Principal shall enter into a Contract with the Obligee in accordance with the terms of such bid, and give such bond or bonds as may be specified in the bidding or Contract Documents with good and sufficient surety for the faithful performance of such Contract and for the prompt payment of labor and material furnished in the prosecution thereof, or in the event of the failure of the Principal to enter such Contract and give such bond or bonds,if the Principal shall pay to the Obligee the difference not to exceed the penalty hereof between the amount specified in said bid and such larger amount for which the Obligee may in good faith contract with another party to perform the Work covered by said bid, then this obligation shall be null and void,otherwise to remain in full force and effect. Signed and sealed this 16th day of January 1992 JAMES C. BE DBA B ARKING SYSTEM (Principal) (Seat) (Witnsft) '4Z James C. Berry (Title) Chairm & CEO CONTINENTAL CASUALTY COMPANY (Surety) (Seal) Al (witness) � Carl R. Wise, (T111*I Attorney-in-Fact AU DOCUMENT A310•BIO BOND•AIA FEBRUARY 1970 ED THE AMERICAN INSTITUTE OF ARCHITECTS 1735 N.Y.AVE.N.W.WASHINGTON,D.C.20006 CNA f-23248-A Fur A ll t he Commit nwnt%lieu.flake Continental Casualty Company CNA For All the Commitments lou Slake' AN ILLINOIS CORPORATION POWER OF ATTORNEY APPOINTING INDIVIDUAL ATTORNEY-IN-FACT Know All Men by these Presents, That CONTINENTAL CASUALTY COMPANY, a corporation duly organized and existing under the laws of the State of Illinois, and having its principal office in the City of Chicago, and State of Illinois, does hereby make, constitute and appoint Carl R. Wise. Maurice 0 Horner, John K Woodworth, John F Killebrew, Individually of Chattanooga, Tennessee Its true and lawful Attorney-in-fact with full power and authority hereby conferred to sign,seal and execute in its behalf bonds,undertakings and other obligatory instruments of similar nature In Unlimited Amounts - and to bind CONTINENTAL CASUALTY COMPANY thereby as fully and to the same extent as if such instruments were signed by the duly authorized officers of CONTINENTAL CASUALTY COMPANY and all the acts of said Attorney, pursuant to the authority hereby given are hereby ratified and confirmed. This Power of Attorney is made and executed pursuant to and by authority of the following By-Law duly adopted by the Board of Directors of the Company. "Article IX—Execution of Documents Section 3.Appointment of Attorney-in-fact.The President or a Vice President may,from time to time,appoint by writtencertificates attorneys-in-fact to act In behalf of the Company in the excecution of policies of insurance, bonds, undertakings and other obligatory instruments of like nature. Such attorneys-in-fact, subject to the limitations set forth in their respective certificates of authority, shall have full power to bind the Company by their signature and execution of any such instruments and to attach the seal of the Company thereto. The President or any Vice President or the Board of Directors may at any time revoke all power and authority previously given to any attorney-in-fact." This Power of Attorney is signed and sealed by facsimile under and by the authority of the following Resolution adopted by the ! Board of Directors of the Company at a meeting duly called and held on the 3rd day of April, 1957. "Resolved, that the signature of the President or Vice President and the seal of the Company may be affixed by facsimile on any power of attorney granted pursuant to Section 3 of Article IX of the By-Laws,and the signature of the Secretary or an Assistant Secretary and the seal of the Company may be affixed by facsimile to any certificate of any such power, and any power or certificate bearing such facsimile signatures and seal shall be valid and binding on the Company. Any such power so executed and sealed and certified by certificate so executed and sealed shall, with respect to any bond or undertaking to which it is attached, continue to be valid and binding on the Company." In Witness Whereof, CONTINENTAL CASUALTY COMPANY has caused these presents to be signed by its Vice President and its corporate seal to be hereto affixed on this 16th day of December , 1987 . CONTINENTAL CASUALTY COMPANY State of Illinois County of Cook ( ss a� SEAL ? z J. E. Purtel l Vice President. ' On this 16th day of December , 19 87 before me personally came J. E. Purte 11 to me known, who, being by me duly sworn, did depose and say: that he resides in the Village of C�l�nvieg State of Illinois; that he is a Vice-President of CONTINENTAL CASUALTY COMPANY, the corporation descri a m an Zvhich executed the above instrument; that he knows the seal of said Corporation; that the seal affixed to the said instrument is such corporate seal; that it was so affixed pursuant to the said instrument is such corporate seal; that it was so affixed pursuant to authority given by the Board of Directors of said corporation and that he signed his name thereto pursuant to like authority, and acknowledges same to be the act and deed of said corporation. Linda C. Dempsey Mary Public. CERTIFICATE My Commission Expires November 12, 1990 1, George R. Hobaugh Assistant Secretary of CONTINENTAL CASUALTY COMPANY, do hereby certify that the Power of Attorney herein above set forth; is still in force, and further certify that Section 3 of Article IX of the By Laws of the Company and the Resolution of the Board of Directors, set forth in said Power of Attorney are still in force. In testimony whereof I have hereunto subscribed my name and affixed the seal of the said Company this 1 6th day of Jiniiary 19 1) . �w George R. Hobaugh Assistant retary. Z ,,I 1 v SEAL ? n� Form 1.23142-B • i COSTELLO, STRAIN & COMPANY, P.C. CERTIFIED PUBLIC ACCOUNTANTS 510 REPUBLIC CENTRE MEMBER OF CHATTANOOGA, TENNESSEE 37450 AMERICAN INSTITUTE OF (615) 26614466 CERTIFIED PUBLIC ACCOUNTANTS INDEPENDENT AUDITOR'S REPORT Mr. James C. Berry Republic Parking System Chattanooga, Tennessee We have audited the accompanying combined balance sheet of the various companies operating under the name Republic Parking System as of December 31, 1990. This combined financial statement is the responsibility of the management of Republic Parking System. Our responsibility is to express an opinion on this combined financial statement based on our audit. We conducted our audit in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the combined balance sheet is free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the combined balance sheet. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall balance sheet presentation. We believe that our audit provides a reasonable basis for our opinion. In our opinion, the combined balance sheet referred to above presents fairly, in all material respects, the financial position of the companies operating under the name Republic Parking System as of December 31, 1990 in conformity with generally accepted accounting principles. Chattanooga, Tennessee February 28, 1991 - 1 - 1 REPUBLIC PARKING SYSTEM COMBINED BALANCE SHEET December 31, 1990 ASSETS CURRENT ASSETS Cash and cash equivalents $ 2,887,435 Trade receivables (Note 2) 1 ,787,150 Receivable from related company 2,209,000 Receivable from principal owner 183,275 Other receivables 2,000 Prepayments 210,801 I Total current assets 7 ,279,661 PROPERTY AND EQUIPMENT (Note 3) 9,298,567 Less accumulated depreciation 6,593,125 2,705,442 OTHER ASSETS Long-term trade receivables (Note 2) 291,540 Deposits 35,765 327,305 1 $10,312,408 The Notes to Combined Balance Sheet are an integral part of this statement. i - 2 - y 1 LIABILITIES AND EQUITY CURRENT LIABILITIES Notes payable - demand $ 65,834 Current maturities of long-term debt 80,850 Accounts payable 747,726 Accrued liabilities: Accrued rent 1,924,686 Accrued salaries and wages ,000 1,189 Accrued sales tax payable 289,602 Accrued taxes and licenses 117,260 Accrued income taxes payable 10,479 Other 119,262 Total current liabilities 4,488,699 LONG-TERM DEBT, net of current maturities (Note 4) 672,610 EQUITY Common stock (Note 6) 28,130 Retained earnings and partners' capital 5,122,969 5,151,099 $10,312,408 i 0 a l I REPUBLIC PARKING SYSTEM NOTES TO COMBINED BALANCE SHEET December 31, 1990 i Note 1. Significant Accounting Policies This combined balance sheet includes the accounts of corporations, partnerships and S corporations which are engaged in the operation of parking facilities. These entities are included in the combined financial statements because James C. Berry is the majority owner in each company. Property and equipment: Property d p y anequipment are stated at cost. Expenditures for repairs and maintenance are charged to expense as incurred, and additions and improvements that significantly extend the lives of assets are capitalized. Upon disposition, the cost and accumulated deprecia- tion are eliminated from the related accounts and any gain or loss is reflected in operations. Depreciation is provided on the straight-line method based on the estimated useful lives of the depreciable assets. Note 2. Trade Receivables Trade receivables consist of amounts owed to the Companies under terms of their rental contracts. Such amounts include management fees earned but not paid, reimbursements for operating expenses in excess of rents collected and reimbursements for property improvements and equipment purchases. These reimbursements for improvements and equipment are normally received ratably over the life of the asset. Therefore, a portion of these receivables will be due after one year. 3 - i s • REPUBLIC PARKING SYSTEM NOTES TO COMBINED BALANCE SHEET December 31, 1990 1 Note 3. Property and Equipment Property and equipment consist of the following: Accumulated Cost Depreciation Buildings $ 42,419 $ 42,419 Leasehold improvements 4,823,148 3,740,554 Equipment 3,536,653 2,117,080 Automobiles and trucks 681,658 523,832 jFurniture and fixtures _ 214,689 169,240 $9,298,567 $6,593,125 Depreciation expense totaled $997,019 for the year ended December 31, 1990. Note 4. Long-term Debt Long-term debt consists of the following: 10.50% unsecured bank note, payable in monthly installments of $10,120, including interest, with a balloon payment of the remaining balance due March 1995 $720,652 11% unsecured bank note, payable $3,125 monthly, including interest, matures June 1991 32,808 753,460 Less current maturities 80,850 672,610 Aggregate maturities or payments required on principal for each of the succeeding five years are as follows: 1991 $ 80,850 1992 53,336 1993 59,213 1994 65,739 y 1995 494,322 - 4 - y i REPUBLIC PARKING SYSTEMS NOTES TO COMBINED BALANCE SHEET December 31, 1990 I i Note S. Lease Obligations The Companies operate approximately 300 parking facilities under terms of operating leases with the owners of the properties. The terms of approximately 42 of these contracts provide for future minimum monthly rental payments plus contingent rentals based upon the gross revenues collected. These leases expire at varying dates in the future and the Companies have the option of bidding for a subsequent lease period. Rental expense under all leases was $27,113,159 for the year ended December 31, 1990. The balance owed on 1990 rent for all contracts is $1,924,686. Future minimum lease payments under these operating leases are as follows: 1991 $6,623,625 1992 3,947,283 1993 3,871,242 1994 2,248,525 1995 774,975 thereafter 568,125 Note 6. Common Stock Common stock consists of the following: 5,000 shares authorized and outstanding; no par value $ 1,000 10,000 shares authorized and outstanding; no par value 25,130 50,000 shares authorized, 10,000 shares outstanding; no par value 1,000 60 shares authorized; 10 shares out- standing; no par value 1,000 28 130 5 - 1 SOViTAN BANK William R. DeBerry-Chairman of the Board August 25, 1989 Chief Executive Officer To Whom It May Concern: Mr. James C. Berry and Republic Parking Systems are very valued customers of Sovran Bank/Chattanooga. Together they maintain depository accounts with average balances in the medium six-figure range and certificates of deposit with balances in the medium six-figure range. We currently have credit outstanding in the high six-figure range. All accounts and loans are being handled in a most satisfactory manner. Mr. Berry and his company are highly regarded in this community and by Sovran Bank/Chattanooga. If I can be of further assistance please call me at (615) 756-6639. Sincerely, W. R. DeBerry WRD/cdh i Sovran Bank/Chattanooga n3s Chc.rmn Srreet•Chattanooga,Tcnnessee 37450 T;Ieohone b I S.756•66_59 1 AMERICAN NATIONAL BANK AND TRUST COMPANY CORPORATE LENDING DEPARTMENT August 23 , 1989 TO WHOM IT MAY CONCERN: Mr. James C. Berry is a long time customer of American National Bank. We presently extend a mid-seven figure line of credit to him. Over the years we have done business with a variety of companies owned by Mr. Berry. At present, Republic Financial Company maintains a mid-five figure depository account with us. All transactions with Mr. Berry and related companies have been handled in a satisfactory fashion. Sincerely, y= ames H. Vavalides Vice President JHV: jma ber. jhv P O BOX 1638 CHATTANOOGA. TENNESSEE 37401 615/757-3751 '1 Robert E. Lackey President d August 23, 1989 To Whom It May Concern: This letter is for the purpose of giving our highest recommendation to our customer, Mr. James C. Berry. Mr. Berry and Republic Parking System have been valued customers of Pioneer Bank for approximately twenty-one years . During this period they have handled all accounts in an excellent manner, maintaining very significant balances . We would be happy to extend to Mr. Berry credit in a high six-figure amount unsecured. Mr. James C. Berry, President of Republic Parking System, is a highly respected businessman in our city. His integrity and reliability are unquestioned. It has been my pleasure to assist him in his personal banking needs which he handles in a most satisfactory manner. I am certain, should the opportunity arise, you would experience the same exellent business relationship with Mr. Berry and Republic Parking System as we have had at Pioneer Bank. If you should have any questions concerning Mr. Berry or Republic Parking System, please call me at 615/755-0211 . Sincerely, ,L j Robert E. Lackey President REL:as 801 BROAD STREET OHATTANOOGA, TENNESSEE 37A02 6151755-0231 PAR-KUT INTERNATIONAL, INC. • - - 40961 Production Drive ❑ Mt. Clemens, Mich. 48045-3443 phone: 313/468-2947 ❑ area code: 313 ❑ FAX#463-6059 Fred W. Duemling—President ^° R November 16. 1989 To Whom It May Concern: Republic Parking Company has been a customer of Par-Kut International for over 19 years. Earlier orders for our product were from Air Terminal Parking Company. Our customer/supplier relationship has been an extremely pleasant one, and we have enjoyed a good relationship ever since we started doing business together. PAR-KUT factory assembled buildings are built to order. and Republic Parking booths are furnished in accord with their requirements and specifications. We have received orders in excess of $22.000.00 for Republic Parking Company. and payment has always been prompt and satisfactory. We are proud and pleased to sell to Republic Parking. and consider them an excellent customer. and the people great to do business with. We especially appreciate the promptness in which they settle their accounts. Again, we enjoy our relationship with Republic Parking. and look forward to continuing business with them. Very truly yours. PAR-KUT INTERNATIONAL. INC. Fred W. Duemling FWD/cd I i PHONE 221-8662 AREA CODE 318 SO11 C� TN I I -ANDPRNTN G INCORPORATED 213 AIRPORT DRIVE • P. O. BOX 7263 SHREVEPORT, LOUISIANA 71137-7263 August 16, 1990 1 i CREDIT REFERENCE RE: REPUBLIC PARKING SYSTEM OF CHATTANOOGA ONE REPUBLIC CENTRE SUITE 1600 CHATTANOOGA, TENNESSEE 37450 TO WHOM IT MAY CONCERN: ' Republic Parking System of Chattanooga has been a customer of Southland Printing Company, Inc. for a number of years. They operate parking locations in many cities throughout the United States . They are leaders in the parking industry and have tremendous skills and knowledge in this field. They maintain five to six figure balances throughout the year with their many locations. We have never experienced any problems with payment of accounts. We have always found the company to be very sound and stable with good business practices and excellent management. Should you require additional information, please contact our office. Thank you very much. Very truly yours, William B. Reeves Administrative Assistant Southland Printing Company, Inc. WBR/am SV:AM0804 i OUR FACSIMILE NUMBER IS (318) 221-8738 INSURANCE REQUIREMENTS 1 WILLIS CORROON R illis Corroon a Corporation of 1 Chattanooga February 18 , 1992 Insurance Bonds Hisk Management 1100 Republic Centre Ms . Carolyn J. Roberts 633 Chestnut Street Purchasing Officer Chattanooga. TN 31450 City of Redding Telephone 615- 760 Parkview Avenue Redding, CA 96001-3396 Fax 613-756-3623 Nightline 615-7.56-4751 Dear Ms . Roberts : RE: Republic Parking System This letter is to confirm that we have reviewed Exhibit 3 which is insurance requirements or service contracts . We understand all the insurance requirements that should be provided. I am pleased to advise you that in almost all the requirements, Republic Parking System exceeds those limits required by this contract. Willis Corroon Corporation of Chattanooga has handled the insurance and bonding for this fine company since 1977 . During this time they have always met their obligations and managed their company in an extremely fine manner. Through the excellent management team, they have had outstanding growth during this period and have always performed their contractual obligations . Willis Corroon Corporation of Chattanooga is privileged to sponsor their insurance and surety program during this time with Continental Casualty Company guaranteeing their bond obligation. We heartily recommend this outstanding firm to you. Sincerely yours, Mauri e 0. Horner President & CEO /mb INSURANCE Republic exercises direct "hands on" control and administration of insurance claims and services. Each incident or claim must be treated both courteously and decisively. Republic has employed in Chattanooga, a full time official whose sole responsibility is that of administering insurance services. This assures Republic's attention to each incident. This official is trained to deal with Republic's insurance agency and underwriters. This official coordinates with each resident manager and the customer, when required. The administration of the above assures the Redding Municipal Airport of a high service level. Noted below is a policy statement directive to Republic's Resident Manager. INSURANCE POLICY The Manager is required to accept all patron claims and immediately file the appropriate reports for incidents involving patrons or employees regarding theft of vehicles, bodily injury, property damage, workmen's compensation and personal property theft from vehicles. This should be accomplished as follows: A. Take all pertinent information from the claimant. B. Fill out the appropriate claim/report - giving as much information as possible. C. File reports promptly with Republic Parking System in the Home Office as appropriate to the claim. This is normally accomplished the same day. D. Claim settlement is determined by the appropriate Republic insurance agency. Claimants with questions are provided with a pre-printed form with the name, address and telephone number and instructions where they may inquire as to claim status. 1 Claimants will be notified of the disposition of all claims. PARKING CONTROL PLAN and ANTICIPATED EXPANSION and DETAILED COST ESTIMATE � I I I TI I I i 1+ + + n TT Ti) T1 Tl -------------- --- I I I I Ago OF T1 T111-n l _ s � ;u ®P' m --I u do � II = — ------ ant Im \ I vs =f =1 I o =ice -ice � ii i � I Ns o I I o I I I II �* ll ll 11 Ll-u LI us I � I T1 Tl Tl Tl Tl I �' I ( I S EMPLOYEE I I m iilillll_UI I i � � �� � IIIIIIIIIiI f I I S PARKING I f I I I ----------- _ I / Rill g T I I eo x Z'S O O 0— fix vy �� I I r� r r� IN �p j 11I0 20 -4 D -4 'lob s chi > � I r r �•D � `..-I N r N All �'� �� w m a co cn m c m 0 � N O N O G7 z, m m -0 -0 z � 'v z $ass aasa v o R 893 CA (A 00 N (A N rn N lx 3 N T I f I! P EXPANDED PARKING CONSTRUCTION COST ESTIMATE + REDDING MUNICIPAL AIRPORT ! REDDING, CALIFORNIA No. Of Unit Total Description Unit Units Cost most Mobilization & L. S. 1 1500. 00 1500. 00 grading i Parking lot expansion. S.F. 30, 300 1 . 15 34, 845. 00 ( includes gradinq pavement section 8" + gravel base, 2" asphalt , painting lines. ) Storm drain L.F. 100 27. 00 2700. 00 24" conc . pipe extension ( includes material and installation. ) 6" x 18" concrete curb L. F. 925 8. 00 7400. 00 Precast concrete wheel EACH 43 35. 00 1505. 00 stops. ( Includes installation) Landscaping L.S. 1 1500. 00 1500. 00 Lighting to match EACH 4 3000. 00 12, 000. 00 existing. ( includes electrical , footing and installation. ) Subtotal $61 , 450. 00 5% Contingency 3, 072. 00 TOTAL $64, 522. 00 I I I { f EQUIPMENT IMV mENT LIST QUANTITY ITEM DESCRIPTION UNIT PRICE TOTAL 2 33-0751 TD-249 Ticket Spitter 2,825.00 5,650.00 3 23-7688 G-90 Gate with Omega 1,722.00 5,166.00 1 IBM-4684 Fee Computer (Complete) 8,500.00 8,500.00 1 Non-resettable Gate Counter 125.00 125.00 1 Model 95R Booth W/Restroom Heat - No A/C 8,425.00 8,425.00 1 Air Conditioner (Smallest) 795.00 795.00 5 Loops 200.00 1,000.00 Total Equipment Cost 29 661.00 Freight 1,700.00 Grand Total Equipment Cost 31 367.00 i i CONTROL PARKING CONSTRUCTION COST ESTIMATE REDDING MUNICIPAL AIRPORT REDDING, CALIFORNIA No. Of Unit Total Description Unit Units Cost Cost Removal of existing L. F. 110 3. 00 330. 00 concrete curb Excavate for concrete L. S. 1 350.00 350. 00 islands ( includes removal of all materials and disposal ) Trenching and L. F. 180 4. 50 810. 00 installation of underground conduit ( from transformer to exit booth location, 1 1/2 " conduit . Install 6" x 18" L.F. 180 8.00 1440. 00 concrete curb. Install raised S. F. 260 8. 00 2080.00 concrete islands. ( Includes forming, pouring, finishing; install ail conduit within island and bollard posts) Patch Paving L. S. 1 1000. 00 1000. 00 Backfill new island L. S. 1 500. 00 500. 00 extensions with pea gravel to match existing Lane barricade. L.F. 90 10. 00 900. 00 Metal curb attached to asphalt . t i I CONTROL PARKING CONSTRUCTION COST ESTIMATE No. Of Unit Total Description Unit Units Cost Cost Electrical L. S. 1 3000. 00 3000. 00 ( includes 100 AMP service from transformer to booth) Location; provide 2-20 AMP servic=e to the I entrance gate location from the existing lighting run, using the existing conduit between the 2 location; setting and hook-up of all equipment furnished by Republic Parking. Saw cut loops EACH 5 250. 00 1250.00 ( includes wire installation and sealing with sealent . ) Landscaping L. S. 1 800. 00 800.00 Signs L. S. 1 900. 00 900. 00 (signs to be furnished by Republic Parking, installed by the contractor . ) Subtotal $13, 360. 00 5% Contingency 668. 00 TOTAL $14, 028. 00 { f s • FOR EQUIPMENT AND SERVICES PLEASE REFER °'PROPOSER'S RESPONSES" I ITEMS #1 THROUGH #14 REVENUE CONTROL SELECTION and OPERATION I I � i • EXPERIENCE IN SELECTION AND OPERATION OF REVENUE CONTROL SYSTEMS AT REDDING MUNICIPAL AIRPORT Through trade show exposure, periodical subscriptions and networking, Republic Parking Svstem stays abreast of the trend 'and the latest state-of-the-art offerings and adaption for Parking Revenue Control. Republic Parking System has selected, installed and operated over thirty-five (35) revenue control systems. We are experienced in the design and control systems from the establishment of accountability down to the format of the report forms. Republic Parking System personnel are experienced in the operation of manual systems, stand-alone fee computers, and on-line systems. Included in these systems are recognized name brands of: 1. Federal APD 2. Cincinnati Time & Equipment 3. Amano 4. Schulumberger 5. SCI 6. Electron 7. IBM S. Data Terminal Systems 9. Trindel Of particular importance to the City of Redding, is the experience the company has had in the installation, operation and maintenance of sophisticated on-line systems. The following recaps Republic's involvement in the different on-line systems. i ! 1. Southwest Florida Regional Airport - IBM 4684 This is a most sophisticated stand-alone/on line system. Having the capabilities of being either stand-alone or being configured as an on-line system, Republic Parking considers these fee computers to be the leader in stand-alone systems. This installation presently has five (S) of these units as stand-atones and is in the process of adding two (2) additional ones in a remote site about to be opened. Consideration is underway of placing them on line to a central file server and thence to the airport's computer. These are the units, manufactured by and serviced by IBM, that may be seen at Walmarts, K-Marts, and Sams. See Exhibit "B" for detailed information on these fee computers. Republic Parking has placed these units in 9 locations with very successful revenue control. 2- Colorado Springs Municipal Airport - IBM 4684 The City of Colorado Springs has just selected Republic Parking to install three (3) exit lanes of equipment at the Colorado Springs Municipal Airport. Republic is installing the IBM 4684 during the week of February 24, 1992. Republic is in fact installing exactly the same entrance and exit equipment that Republic recommends be installed at Redding Municipal. 3. Ft Lauderdale-Hollywood International Airport - Amano-America Republic Parking System took over the Ft. Lauderdale-Hollywood International Airport with a manual cash register system and worked through the installation of the current on-line Amano-America System. Our revenue control experience permitted us to make and have implemented numerous improvements in the proposed system. These suggestions were not only adopted and utilized in the Ft. Lauderdale system, but became a part of the system which has been utilized in other installations. a i i i 4. Sarasota-Bradenton International Airport - Cincinnati Time A recent installation of the Cincinnati Time on-line system was implemented here, under operation by Republic. Again, the revenue control experience of Republic Parking System permitted us to walk through the punch list with the consultant and point out some discrepancies that only hands-on experience and the thorough knowledge of the equipment would reveal. Republic Parking Systems feels this type of involvement is a part of the service that the Airport is entitled to from a professional airport parking operator. 5. Metropolitan Nashville Airport - Amano-America This is another Amano-America installation in which Republic has been very heavily involved. Again, our knowledge and expertise has been drawn upon to solve some of the problems peculiar to this particular location and installation. 6. Memphis International Airport - APD Scan System A very sophisticated on-line APD Scan System operation utilizing Schiedt- Bachman equipment, along with Federal APD's, in a complete computerized monitoring system. We are currently in the process of writing the operational manuals for this system. Our revenue control representative spent several days at the APD Home Office and Engineering Department getting first hand orientation and training on this type of equipment prior to our taking over this operation. 7. Dallas-Love Field - SCI Being the operator at the opening of the new Love Field operation, Republic worked hand-in-hand with SCI of Huntsville, Alabama in the installation of this highly complex system - on-line to the airport operations office via fibre optic communication. This system, like the Trindel System, hinges on the keying of the license plate #'s of each exiting vehicle. We were able to make suggestions during this installation and implementation that were utilized and adopted. 8. Port Everglades - Cincinnati Time Another on-line system of Cincinnati Time, wherein our prior experience enabled a smooth, trouble-free startup due to our ability to know what and how to look for deficiencies and correct them prior to opening this new system. Our experience also permitted us to design procedures for a very unusual combination of patrons, consisting of 3-day weekly, and monthly patrons for the cruise ships departing here. In addition, the Convention Centre, required both transient and valet parking, which we incorporated into the system. 9. Jacksonville International Airport - Trindel A highly complex installation of Trindel equipment, utilizing the keying of the license plate #'s. Again, our revenue control representative spent time at the home office of Trindel, working with the programmers and technicians of this system. 10. Will Rogers World Airport - Federal APD Another Federal APD Scan System, which we helped to install and operate. This system has been in operation for four years under our administration, without incidents of any revenue control violation. In each of the above examples, Mr. Q.T. Harmon, Republic's Vice President of Revenue Control, visits the site to coordinate contractor installation, the programming of software, the testing of equipment, the training of personnel and the coordination of the reports required from airport administration. f PROPOSER RESPONSES (See Page 12 of the RFP) Items #1 through #14 1. EQUIPMENT REQUIRENffiNM The IBM Fee Computer #4684 is a known and proven "state of the art" piece of equipment. It is USA manufactured and is maintained through IBM service centers locally. The #4684 is today operational at both Eureka and Monterey, California Airports. FEE COMPUTERS - The IBM 4684 consists of a combination of the IBM point of sale cash register and the PS2 50Z computer. It houses a 3..5 inch 1.44 Meg floppy and 30 Meg had disk drives. Standard Parking Systems of Cincinnati furnishes the software, which is the result of many years of study and writing of software for the parking industry. The software is included in the price of the fee computer and is programmable. The exceeds the capability of any other stand-alone fee computer on the market, in that the software can be highly customized and may be changed at any time by the customer without delay or dependence upon a third party. For instance, rate changes may be programmed in advance and become effective upon the designated time and date, while allowing the patrons already parked to exit at the old rate that was in effect when they 'parked. All features of the other stand alone units, plus others are available in the IBM 4684, such as validations, rate and time statistics, accounts receivables and many, many, more. The uniqueness of this computer and software is that auditing of tickets is reduced to a minimum because of the power of the software to automatically perform this task during the process of accepting the information. Any ticket that has the possibility of being manipulated by a cashier will be highlighted for a personal review and audit - no rummaging through hundreds of tickets for audit. This auditing feature is possible because the ticket number is the controlling factor. The ticket number may be entered manually (and it does not slow down the processing of a patron exit) or if bar coded tickets are used, they may be swipe read instead of manually entered. (The use of magnetically encoded tickets with a magnetic read at the exit booth does not preclude cashier defalcation, as is commonly believed.) e • I 1 I The details of this fee computer and the reports and the explanation thereof are I presented in the brochure, "IBM 4684", that is enclosed. In addition to all these features, it should be realized that no fee computer is better than its maintenance and service. TICKET DISPENSERS - The ticket dispensers proposed to be used by Republic Parking System would be the APD TD-249. These are reliable, proven, low and simple maintenance machines and for the most part can be maintained by the parking operator or airport maintenance. In our operation, our parking personnel do 97 % of the required maintenance. Additional specifications are listed in the attached brochure. BARRIER GATES - The barrier gates proposed to be used by Republic Parking System is the APD G-90 gates which are a companion to the APD TD-249 Ticket Dispensers. These gates are state-of-the-art and are proven reliable and easily serviced. With very slight modification, they may be upgraded to be communicative with integrated systems. The Omega Controller is a small "black-box-brain" which mounts in the gate housing and replaces the controller and two detectors, as used in older type gates. The Omega is dip switch programmable to facilitate customization to be either an entrance gate, a free-flow gate or an exit gate - all without modification. The enclosed brochure lists the specifications and other attributes. CASHIERS' BOOTH - Republic will install the latest in the state-of-the-art cashiers' booth. This 5' x 9' facility is insulated and equipped with both heat and air conditioning. It is available in several colors. Please note the specifics of the booth noted on page 6 and 7 of the brochure, which follows. , IBM x FEE COMPUTER SENTRY 4000 SOFTWARE BY 6 andard Darkin5 6ytem,5 0 r i • s Front View of the IBM 4684 4G-Chafact er Alphanumeric Di3pley • System Unit Manager's video Display Keylock Magnetic Stripe Reader X680 Primer., ( 0 Keyboard I I , S, ,­tem tem U � ,'nit Green Power Good bgnt \ Fixed Disk Drive \ i Cash Dra"er In-Use Keyioc'c Light 1 Oiskette Drive Access Door -cont View of the IBM 4684 I i I t I PRESENTING: SENTRY 4000 Sentry 4000 consists of IBM's newest Point of Sale Terminal, the model 4684, and software from Standard Parking Systems. Hardware service is available through IBM 365 days a year, 24 hours a day. Sentry 4000 is totally customer programmable. License Plate Inventory lookup is available to the cashier at the touch of a key. All reports are transportable to management in ASCII text files on 1.44MB diskettes. The attached summary is a brief listing of features here today and features planned for the future. i t THE EQUIPMENT . . . IBM's point of sale terminal, model 4684, with 38 character receipt printer, 38 character journal printer, 38 character ticket validator, 50 key alphanumeric keyboard, manager key lock, 9" monochrome cashier display monitor, 40 character alphanumeric fee display, and cash drawer with removable till. Inside the 4684 is IBM's model PS/2 50Z with 1 megabyte of memory, 30 meg hard disk, 1.44 floppy, IBM PC Network LAN hardware, microchannel, and 80286 processor chip. HARDWARE SERVICE . . . IBM provides service 365 days a year, 24 hours a day. Should an element (e.g., the printer, the hard disk, the motherboard) fail, IBM replaces it with a new one on the spot. THE SOFTWARE . . . The application software is from Standard Parking Systems. Additional software used by this application include PC DOS, a commercially available data base file manager, and IBM hardware device drivers for the 4684 peripherals. THE FUTURE . . . Sentry 4000 lets you step through the door to the future with the powerful and open environment of industry standard hardware and software, Standard Parking Systems does not see an "end" to the things that can be done with this product. Everything from machine readable ticket processing, to networking to card access, to stolen ticket control, to user programmable report generation, to multi-tasking, multi-user applications are planned. i I OPERATING FEATURES . . . All options, features, rates, etc., are user programmable at Sentry 4000's keyboard. The entire transaction sequence is prompted. The cashier display is never blank. 8 rates. All rates can be programmed in advance with new rates so that they automatically go into effect on the day and hour you want. 5 methods of payment. Cash, Check, Charge, Customer Short and Paid on Account. Other sales in case you sell car wash, battery starts, etc. Split Tender. Payment can be split between the 5 methods of payment. Automatic or Receipt on demand. Validation takes place in between cars to speed up the traffic flow and we put everything on the validation --- not just the information we think is important. Sentry 4000 validates on any spitter ticket. There are no exceptions. Blind Log Off. The cashier declares the till amount before logging off. Now it's too late to "fudge" to avoid the over or short. Error Messages. Over 30 error messages display on the cashier display. All error messages are corrected with the depression of the clear key. Manager Tape. After each sale, the transaction number, method of payment and amount are printed. At cashier log on and log off, additional key information is printed. REPORTS . . . Audit Report. Puts all tickets collected back into ticket number order and signals any tickets with possible entry time or date errors. Also signals "duplicate" tickets and tickets that violate the logic of the 45 day up number file. You can't live without this report. Sales Report. Arranges tickets by price break, quantity and extended amount. Shows average ticket price. Control Report. Contains non resettable totals from the fee computer that prove no one is secretly using Sentry 4000. Cashier Report. Sales by item type (Rate 1, Rate 2, N/C, etc.), Bank reconciliation, Method of Payment reconciliation, Gate Counter reconciliation, and Coupons Redeemed reconciliation. Charged to Account Report. Lets you "charge" amounts to account numbers for later billing or cost allocations. Contract Parking Report. Lets you collect monthly parking payments and record with unique account number. Statistics Report. Shows the number of vehicles that entered, exited, or staved during a specified time interval; and you can specify the time interval to be as small as 20 minutes and as long as 4 hours; and you can specify different time intervals for different rates. Consolidated Cashier Reports. Adds up all the cashier reports for the cashiers who have already logged off. Sales Analysis Report. Shows the item, the quantity and accumulated amount for all items since the last time the report was run. Cashier List Report. Up to 80 different one to four digit cashier numbers are available for manager activation. i HEAVY DUTY SECURITY FEATURES . . . )!-The Shift Change reports run automatically at cashier log off. This means that a cashier can log off and get reports without a manager being present or the manager being forced to leave the manager key with the cashier. Through a manager function, you select the reports to run, the order they run in and where they print (to the receipt printer or to d a disk file you select or both). The Cleared Tickets report alerts you to possible cashier "abuses". The 45 Day Up Number report limits cashier mistakes for "multiple day" cars. The gate is raised in software --- not by jiggling the drawer. Manager functions are protected 4 ways. The manager must have the kev, must know the password, must know the function number, and must know the valid range of records to change. SOME VERY USEFUL OPTIONS . . . Monthly exit without key card. Receipt of monthly payment at the fee computer. 135 Coupons that can be Discount Coupons, Fixed Price Coupons, or Hourly Coupons. You can mix and match all you like. You can even program coupons to change values at a specified date and time in the future. Penalty. Add a fixed amount to a fee already computed. No Charge. )!- Drops. Paid-outs. Refunds. i >- Special Rates. If you don't like the rates you have programmed, this option lets you key the amount you want. Spoiled Tickets. Records never issued tickets in the Audit Report. Relief Cashiering. When the relief logs off, he gets his own set of reports. No need to co-mingle cash, tickets, etc. �!!- Help Key. A context sensitive help key. 3 types of Lost Ticket. Fixed Price Lost, Computed Last, and Open Lost. CASHIER REPORT i 'iliAR'i CA HiE•' REPORT AriD'i C CELF PARK ------IOt��1 ',� ._-•�5-1990 AA----- Lam'' 1•�0' Time and Date of Cashier Log on . No Sale Drawer opens/ Manager time chance LEARC 0> ,AT` 1�l'00 General Ledger type reconciliation FATE -`1V of revenues . TATE �.00 RATE , ,on InT71 . TE CONTRACT 2EL-F'T 1 ; 00 ?Cr T 0.o E', 111C-'i : • 1 ' fZ" J,lly cC,: � L 1f1L L On ---- ---------- Bank reconciliation : Starting bank amount TOTAL plus total sales 2ROP _„ ,, less drops r CU ^,^ less paid outs REFU`i�S 9.Ot; less refunds '- AROE 10•CIO less charges r',,N : iR ;;9.00 equals what ending bank should be . F'ER IEFV 400.00 per cashier at loci off ,I:IC-�i='jOF,T ?•00- difference between per cashier and ----- ---------- what bank should be . CAJH �'v?.JO Methods of payments , quantities '00 and extended amounts , CUT �riORT ,5.,;0 ---- ---------- T07,'J 70 CCq ^In 1 J1 L . :JJ �. . ---- ------- --- Gate counter reconciliation : OPEC, COUNTER 0 10,00 Beginning counter per cashier SATE CrEN �• 9 COUt:TEP ,7'U, ;o plus signaled gated opens LR. CAJyiL;: ,lk .0. AO is what ending counter should be . -_-- per cashier at log off r F,nE?iCE 0 0,01- ---- ---------- COUF'ON 1 1 1 .IN Reconciliation of coupons redeemed C0UF'0 ;,;� Coupons 1 to 130 . -------------------------------------- CONTROL REPORT -O':TROL REPORT (l1IL 1.� .:LLI Ph1111'. ----- G .. i.i Pn-- B"L, 70TnL ALES GRAND TCT�L 87718,50 s55� HIL Previous balance plus total sales ,00 933'7._ this shift is new non-ressetable ----------------- -------------------- Grand total for next shift . ALES REPORT G i'IriCi�' `'r;LE� SEPnp7 ���•�., SELF PH\i� ------ 'Gi; i.7 3 0: 0�-05-i 99G ----- Al"OUHT wiTY EYTE'iDE --------- ---- ---------- Transaction amount, 0,0 D Quantity at this amount, for -, I cn extended total . tz GO 15,00 a,OG ? 6.011" 9,GV 19 OL' I '0,00 i 10.00 i�.0C I ' 74.N 1 34.V;.' cq ^-.1JO -35z 0--' --------- ---- ---------- I4 " 9 `�` 00 Average transaction amount , ----------------------------------- --- number of transactions , Total Sales . AUDIT REPORT .T �:IE°ORT �'i U•�., clic - ------0,;4, 15-119?0 Fh- --- R-----I. 1ETTicket Spitter number , oJr ZO` 7� Ticket number , =�= 7 ? Transaction sequence number , 4 �Q i ,; Month, Day Hours and Minutes of entry. 7?_ 7 10 C _J 77c S7� 7l J H: 94 Blank line is error message Did ticket 1677 enter at 9 : 41 " J or did the cashier make a mistake? v�J ?roc 844 Blank line also signifies change in spitter numbers . -24 , ��'; 797 7 4477 � 7 ---_ _J v— 7 _ -)O� -------------------------------------- If spitter number starts with 8 , then cashier overrode 1 Up Number rile . If spitter number starts with 9 , then there is a duplicate ticket in this audit report. See same ticket number in spitter without leading 9 . ANALYSIS REPORT ANDYS SELF PARK. ------0001 20 : 46 : 09 01 -09-1990 AA---- - ITEM QTY AMOUNT DESCRIPTION 9 229 7376 . 00 Rate 1 10 24 156 . 00 Rate 2 11 2 10 . 00 Rate 3 1L 12 . 00 Rate 4 13 3 30 . 50 Rate S 15 3 457 . 00 Rate 6 16 5 40 . 00 Rate 7 17 3 0 . 00 Rate R 18 20 1670 . 00 Contract Parking 19 4 57 . 00 Other Sales Dept . 11 22 1 15 . 00 Other Sales Dept . 14 23 8 120 . 00 Fixed Lost 24 6 99 . 00 Computed Lost 25 6 84 . 00 Fixed Presales 26 7 102 . 50 Open Presales 27 1 0 . 00 Void 28 J 0 - 00 No Charge 30 3 75 . 00 No Key 31 9 360 . 00 Special 32 1 50 . 00 Paid on Account 38 4 2'16 . 00 Drops 39 4 34 . 00 Paid Outs 40 4 20 . 00 Refunds 47 292 6.441 . 50 Cash 48 25 1740 . 00 Check 49 65 1920 . 50 Charge SO 12 118 . 50 Cust Short 63 19 10 . 00 Coupon, 1 64 20 40 . 00 Coupon 2 193 2 9 . 50 Coupon 130 ------ ----------------- --------------- Column one is the Item number , column two is the number of items , and column three is the total for this item . This report is an analysis tool -- it does not add up to an amount that ''balances" with other reports . Run it once a week to see haw many Rates 1 , 2 , 3 are rung . Or use it once a month to see how many of each coupon type are redeemed . j � • STATISTICS c POrRTl ANDYS SELF rA :i. STATISTICS REPORT ------0001 14:27:13 01-10-1590 AH----- FOR RATE 1 ENTERS E:=: TS ENGT� ENTERS The number of cars entering C,1 TG 1 TO "�'" 4: between the times shown 4:v _:v0 6:01 ,J 7:00 1 EXITS The number of cars exiting 0i TO 8:00 _ �' between the times shown 9:01 TO WOO 2 LENGTH The number of cars who stayed 12:01 TO 1300 for a length of time corresponding ;0,1 TO 1-4:0,;, J to the times shown 14:10' i::l1, 011ER j DAYS v i OVER 2 DAY„ G FOR RATE ? ENTERS ENITE LENGinformation is organized by rates . 4:01 TO 4:30 0 0 Only rates 1 thru 8 are reported . . 1 I V 500 1 TO 7,01 TO .„ _ 01 TO 8 0 _ n 71 TO MQ 0 12:. 1 1, , 1 TO 14:00 FOR RATE 3 ENTERS "._'S LENGTH 6:46 TO 7'�r. .j 1 46 TO '3,; FOR ATS .1. RATE L 4 ENTERS EXITS LENGTH 4:01 TO 5:010 8:0i TO 7.00 9:0-1. l,' 1 1:0-i TO 10:00. 0 13: i TO 14: 0 l,' 2 1 FOR FATE ` ENTERS EXITS LENGTH 4:31 TO 6:00 ^ 0 11 6:01 TO 1 . 1 0 12 !v'I TO 13:,70 y 1 0 FOR RATE 6 ENTERS EXITS LENGTH FOR RATE 7 ENTERS EXITS LENGTH . :01 TO 6:00 2 6:011 TO ?40 12:01*, TO 1 :OG OVER 21 OVER 22 DAYS L° j FOR RATE B ENTERS EXITS LENGTH ' --------------------------------- 1 i UP NUMBER REPORT i UP �UMPER REP T -- ------ ------ ---- 1�a '�9 ?'1`x"0 � Spitter number , Month Day and year, Ticket number , Hours and Minutes of entry . .� o ;yin ,o I 1-;C co ' i07 1' uc loc') 1,0Y4 ?VI 1 5707 9v �.iii 6C 1 ?V'2Y'J 7^'O^. 54Y -,,z?n -.+cr,c 1 -7 6-'J -C`' nCn 7I .0C cn.. -------------------------------------- As ------------------------------------- As each ticket is collected , its number and time are compared against the number and entry time for the corresponding spitter and date . If the information does not make sense , the cashier is warned by an error message. CHARGE REPORT �RIrAr C H A P,6 R E F 0r; EFI 1 .1 ��! , L T--- Account is one to six digits , Date is month and day of last transaction for this account , QTY is number of transactions , Amount is accumulated amount this account. A 401� ln� Accounts are listed in account 6 C"00 206 1 7 number order . ---- -------- n ;A _SAL �7 A L S -------------------------------------- CONTRACT PARKING REPORT --------Al-OUHT Account is one. to six digits , 70 N4 Date is month and day of last 17 transaction for this account, I v QTY is number of transactions , i-7 Amount is accumulated amount this account . ---- 71 -------- Accounts are listed in account - — -------------------------------------- number order . FEDERAL APD Federal Signal Corporation — —� I TICKET SPITTER -M ' MODEL TD-249 FEATURES Issues 2" x 4"time stamped tickets Trac-top cap or pull front for easy access to components Ticket capacity of 4000-5000 Pflg` tickets, with removable ticket tray tW p i 1 15 V.A.C. convenience outlet j Illuminated clock face Illuminated"Please Take Ticket"sign I i OPTIONAL FEATURES 2'/2" x 6" rate computing ticket Card reader bypass Low ticket light Master time control LED clock �U 1 Detector Interlock L TICKET SPITTERi The self-contained Ticket Spitter r" is design- The unit shall issue one ticket to each patron ed to issue a time and date-stamped ticket from a continuous fan-folded strip.This ticket within convenient reach of the motorist. It can be partially or fully pre-printed on both may be activated by push button, loop detector, sides with general facility location and serial treadle or other device. When the ticket is number information. issued, a buzzer sounds until the ticket is removed. Both rate computing and non-rate The "Ticket Spitter'' can be used with any computing mechanisms are available. of Federal APD's Barrier Gates to ensure that a patron takes the ticket before proceeding Upon exiting the facility the ticket is surrend- intothe facility,thegate also prevents someone ered to a cashier. The cashierthen enters the within the facility from driving out the entry time into the Federal APD Auditor 2 Fee Com- lane. puter which automatically computes the fee. TICKET AUTO GATE TYPICAL INSTALLATIONS r SPTTER Once a veh cle enters the field of the / COMPONENTS j LD-20 Series Detector. the Ticket ` Ticket Spitter Souter vv it automathcaily issue a ticket. The customer then takes the G-90/G-89/150-PL/500 Auto Gate DETECTOR ticket •.vhiCh raises the Gate Arm. :� LOOP LD-20 Series Loop Detector The Gate Arm then lowers after the vehicle leaves held of second detector. DETECTOR LOOP i i ; J FEDERAL APD TICKET SPITTERO MODEL TD-249 Federai Signal Corporation CABINET �1 Tne entire cabinet shall be of welded steel construction.with angle iron framing. The cabinet cap shall be attached in Such a manner that once unlocked it slides back to allow ample room for loading of tickets and maintenance (Note: If required, entire dispensing mechanism can be ! mounted in such a manner that it slides forward Ike a drawer to allow loading of tickets and maintenance from the front I 1� Cabinet is primed with an Industrial Wash Primer Cabinet base. cap. front access door and front panel will have 2 coats of e tner yellow or I while polyurethane-polane vinyl texture enamel Both are trimmed in black Other colors are available as specified i 46" Note: UL approved cabinet available. The cabinet shall be properly gasketed and designed for all-weather use The door and cap shall have flush-mounted T-handle tumbler locks. keyed alike and two keys shall be furnished. A removable ticket tray shall be located in the cabinet base and shall have a capacity for at least 4.000 to 5.000 fan-foldea tickets On the approach side of the cabinet a backlit 'Please Take Ticket sign shall be provided- 16 16" An illuminated clock face shall be readily visible to the customer as he she takes his ticket.The cabinet base shall not measure less than 16 by 16 inches for stability. and overall height shall not exceed 46 inches TICKET SPITTER TM MECHANICAL The ticket dispensing mechanism is of quality constructed mater al and exposed parts will have a protective coating to prevent rust A self-sharpening ticket cutter will be supplied.The dispensing mech- aniSm Shall be removable as a unit,and all electrical connections shall ` be by keyed plug. to facilitate service. I At the moment a ticket is Issued. it shall be imprinted with the hour, minute, month and date of Issuance. The time recorder is constructed to allow for easy replacement of the time keeping mechanism as a unit. and can be seen through the front panel by the patron. j ELECTRICAL All circuit logic transformers.etc.shall be enclosed in a factory-sealed. plug-in controller. which is readily exchangeable as a unit. v An easily accessible connections box shall be provided with the follow- ing required features 1 1 15 V A C convenience outlet 2 250 Wall Heater with separate control switch and pre-set DISPENSING thermostat MECHANISM 3 OFF" - 'ON' Switch for dispensing mechanism 24 V.A.C. "ticket vend"connection terminals NOTE: If a rate-computing Ticket Spitter is desired,it 5 Memory'connection terminals(for gate use) shall be the Model TD-256 RC 6 Gate Vend connection terminals MECHANICAL shad read At the moment a ticket is Ticket in Chute" 24 V.A.C. signal connection terminals issues ii shall be imprinted with the hour,minute.month 3 Count connection terminals(actuate at ticket pull) anc day of issuance plus a ring and indicator line to - Vend button for test purposes sno.v the park.inq charges due when ticket is registered An audible signal is to be provided which will sound while a ticket is 'n .n Cashier s Clock. � the chute and will stop when customer takes hi5 ticket. Distributed by: FEDERAL APD Federal Signal Corporation i 24700 Crestview Ct. Farmington Hills, MI 48331 313/477-2700 j 800/521-9330 Facsimile: 313/4 77-0742 I I 2 90 MKV-C— 5M FEDERAL APD Feoerat 5 gnat Coroorat on Model G-90 FEATURES Barrier G ate Rugged aluminum construction Directional counting logic package CAUL Two self-tuning detectors --��— - Unique Tailgate Recognition System a Ten foot break-away gate arm Microprocessor-based Omega Controller Heavy-duty 1 3 HP motor OPTIONAL FEATURES Folding gate arm for low ceiling clearance - Safety edge gate arm with timer Communications interface with the Fed- eral APD SCAN and MiniSCAN systems THE INDUSTRY STANDARD package: the Omega Controller. The Omega From harsh nothern extremes, to hot, salty and Controller combines micro-computer capabilities humid conditions - even in areas with variable with dual, self-tuning detectors in one slide-in power and lightning problems, the Federal APD microprocessor package. With this unit you can G-90 Barrier Gate operates flawlessly. No other easily program the G-90 settings for pay, free or barrier gate on the market today is comparable to one-way:two-way operation. This logic package the G-90 in design, durability and performance. also allows the G-90 to operate with ticket dis- That's why there are more G-90's sold throughout pensers. Passport K P!us Card Readers and coin; the world than any other gate in the industry. token control units. RUGGED CONSTRUCTION Because of the Omega Controller's sophisticated The G-90 is extremely durable, protected from the design. the detectors determine tailgating prob- harshest environments by a cabinet made entirely lems with a high degree of reliability. This break- of heavy-gauge aluminum and painted with an through is extremely important in revenue con- element-resistant enamel paint. This gives the trolled lots where counts are vital. Federal APD G-90 added strength, dependability and years of rust-free service. A directional counting logic package has also been included in the G-90. This allows you to UNPARALLELED PERFORMANCE accurately determine both the number and the The G-90 incorporates a multi-functional logic direction of vehicles passing through the lane. TYPICAL INSTALLATIONS ; COMPONENTS i The G-90 Barrier Gate may be used G-90 Barrer Gate with card readers. Ticket Spitters. , - Passport k Plus Card Reader radio transmitters, and coin/token —® Omega Controller control units- �� : = Two Vehicle Detectors(supplied with Omega Controller) r FEDERAL APD G-90 BARRIE ATE SPECIFICATIONS Federal Signal Corporar.on CONTROL provide operational status of the detectors and the controller. The Federal APD G-90 Barrer Gate shall contain two de- These shall include.Presence-A-loop pulse A.Presence"B" tectors of a self-tuning type. loop/pulse B. "A" loop tuning. "B" loop tuning and gate up 1 The detectors shall incorporate a Tail Gate Recocln t on no cator LED. System capable of distinguishing two vehicles within six inches of each other on a standard 2 5 x 6' loop DIAGNOSTICS 2.Detectors without this capability shall not be acceptable The Federal APD Omega Controller shall incorporate a since they will not accurately provide the required out- diagnostic mode to facilitate on-site testing of programming puts for each vehicle passing over the loop. causing switches.loop detectors.loops,controller inputs and outputs. illegally entering vehicles to go undetected and vehicle The Omega Controller shall be capable of displaying the counts to be inaccurate. frequency of each loop. This is required to verity loop quality The Federal APD G-90 Barrier Gate will contain logic for and insure that the loop is not shorted or opened. The Omega one-way lanes, two-way lanes. operations with automatic Controller shall display a unique indication when the loop ticket dispensers. push-button ticket dispensers. card locks. frequency is too low or too high for reliable operation, token units,and be easily field programmable through the use A special isolation board shall be available to allow the of easily accessible DIP switches. Specific features snail oe Controller to automatically and continuously test all inputs,all mode dependent. outputs and both loops without removing field wires from the The non-communicating version of the gate shall provide connections panel. separate momentary contract closures for each of the follow- ing counts: Monthly Patrons. Transient Patrons. Vehicle DIMENSIONS Entries. and Vehicle Exits as determined by lane operation The Barrier Gate shall be 38" high. 15"wide with a flange Lane count signals shall not be issued until the vehicle has arm height of 35" so as to prevent compact or subcompact moved under the gate arm for maximum accuracy Counting type vehicles from passing under the arm when in the closed vend signals and detector signals alone is not acceptable position. since it does not reflect the actual number of vehicles driving Each gate shall be equipped with a breakaway gate arm through a lane. flange which consists of a knife edge and clamp assembly to The Gate shall be available with the opt onal communica- insure a clean break. enabling quick and easy change of tion interface which shall communicate lane counts. status damageo arm and the reuse of the existing arm. messages and execute commands. all in real-time. 1.The lane count shall monitor illegal entries and exits. MECHANICAL tailgates, tickets. monthlies and back-outs The G-90 Barrier Gate shall be driven by a 1/3 HP. heavy- 2.Status messages shall include such informalion as gate duty. high output torque. 115 VAC, single phase, instant up too long, back-out with and without ticket. ticket in reversing motor, with a breakdown torque of 33.6 once foot chute and gate arm rebound. and a duty cycle match to a load in excess of 10,000 3.The communications commands shall include resetting operations per day. connected by double V-belts to a heavy- loops.turning full s ons on or off.raising or lowering gate. duty. 60 to 1 single reduction speed reducer. and disabling ticket dispensers or card readers. Power shall be transmitted to gate arm drive shaft through 4.This option shall also communicate real-time icop fre- harmonic acting crank and connection rod. quenc es to facilitate diagnostics. 5.The two detectors of a self-tuning type in the commun - ELECTRICAL cating version of the gate shall include direction AB. BA All electronic components for the Federal APD G-90 Barrier logic so as to determine direction of the vehicles The Gate shall be supplied in a factory sealed.plug-in Controller, gate shall have a feature that causes the gate arm to which shall be readily changeable as a package. automatically close when vehicles reverse direction. A cadmium-plated connection box shall be provided for all thereby not completing a cycle. factory wired connections. It shall have a 115 VAC grounded The Omega Controller shall be capable of storing succes- convenience outlet,with industrial grade reducer heater with sive vend inputs of any type and of sequentially process ng control switch and preset thermostat. an "auto-manual" each vend. This is required to allow maximum ver Cie switch, and an "OFF%ON" switch for the gate. throughput. The gate arm shall remain in the up oos tion until The motor shall have built-in thermal overload switch all successive vehicles have passed through the lane This protection. also reduces the number of up:down gate cycles. extencing The connection panel shall contain terminals to allow neat the life of the gate. and orderly connection of field wires. The Omega Controller shall contain LED indicator I ghts to Power requirements shall be 120 VAC. 15A. ' FEDERAL APD Distributed by: • Federal Signa Corporation 24700 Crestview Court Farmington Hills • Michigan • 48331 313/477-2700 • 800/521-9330 Facsimile: 313%477-0742 MKv 11/89 CO 13.3a/Par ,t `:RECD1NIr .._____......_�.._.. .._. t� SON. f k DER J pv 71 7 Lill MI ;STOPt x. _ . . . t� ➢ r g •' sem•..___ �c�„�� � Z'- ''.,o: �:"� � �}� Y toy 5 Y • ' ..Y ay� nyr�4+%.7.'77�*7` �f+ �7 ry4`t �;h r Lz if z+w 1 £ - s Y� � 13.3a/Par !AR-X9q TMS TI-I ,® r The ori inal building with wrap around glazing — the viding 360' visibility, enhances all locations with its bold PARVUE�'M. Par-Kut has been manufacturing buildings since modern look. Special features on the PARVUETM include re- 1954 and has applied state of the art technology to design and cessed light, recessed counter, heavy duty sliding steel door r, fabricate this modernistic unit for the Pontiac Silverdome.This and wide fascia in addition to the usual rugged construction design features glass to glass corners which, in addition to pro- and features found in all Par-Kut buildings. I ti Roof mounted air conditioner, protective car door bump rails and This good looking PARVUETM booth was built to order.The customer tintedglass gave the customer the good looking attendant booth he requested an extra wide fascia, tinted glass and sliding cashier win- wanted Tough Par-Kut construction gave him the durability and value dow.Par-Kut delivered because customizations are our specialty. he needed. J V5 :. f• R V i Y �Y j - Isr IIl1-� � - _K •` a This PARVUETM booth is in use at the Pontiac Silverdome,home for the This truckload of PARVUETM booths is bound for Louisville,Kentucky. Detroit Lions football team and the Detroit Pistons basketball team. Par-Kut booths are either delivered to site on a Par-Kut truck or shipped Stadium officials bought the booth for security in the parking area. to location via commercial carrier.F.o.b.Mt.Clemens. t iJ PAR-KUT-TOUGH AND GREAT LOOKING, TOO! . , PAR-KUT • 40961 PRODUCTION DRIVE • MOUNT CLEMENS,MI 48045-3491 • (313)468-2947 3 @ PAR-KUT INTERNATIONAL,INC.1984 L. i . r 13.3a/Par BUILT TO LAST l Let Par-Kut fill your special requirements, no matter how unique they may be. Your ideas become realities at Par-Kut. s { r €?yi 71 0 l CURVUET"^Series Ticket Booth CENTRYTm Series Guardhouse Factory Applied Cast Stone Aluminum Shake Shingled rMansard Roof SPECIAL PURPOSE BUILDINGS In Plant Office-Supervisory office.Provides insulation from Stand Mounted-Elevated platform increases visibility;F Bullet Resisting-For maximum security and ballistic protec- noise and private work space for production managers, proves security.Package includes preassembled four foot tion In hazardous areas,Par-Kut manufactures booths with Good visibility.Comes with fluorescent light and swinging high structural steel stand and platform.Recommended for bullet resisting glazing and reinforced steel panels, steel door.Many sizes available. large surface parking lots. r—J , - lump ._-- --- I, _ Bus Stop- Keep passeneers comfortable and keep them Control Booth-enclosure protects personnel and observers Trailer Mounted-Provides instant perimeter protection. riding.Shipped to site comoi.etely assembled.Constructedof from em-ironments surrounding automated systems.Placing Booth includes standard equipment found in all Par-Kut L op quality materials for years of maintenance-free service, operator at maximum visibility point increases productivity buildings.Trailer has flip down step,four levehogjacks,run- Shehers up to 20 adults comfortably. hen a single operator controls a wide area. ning lights and safety chains. PAR-KUT e 40961 PRODUCTION DRIVE 0 MOUNT CLEMENS,MI 48045-3491 • (313) 468-2947 5 13.3a/Par I j,K i SPECIFICATIONS & OPTIONS STANDARD SPECIFICATIONS: Preassembled (office, booth) unit(s) shall be LIGHTING:Fluorescent light fixture mounted on GLASS:Door(s)and windows shall contain clear Model manufactured by Par-Kut In- ceiling over counter.Off-on switch attached. tempered safety glass 1/8"minimum thickness. ternational.Inc.,Mt.Clemens,Michigan.Unit(s) shall be furnished complete and ready to set in WIRING: Unit(s) complete with all wiring re- SHELF or COUNTER: 14 ga. painted steel. place on the site and shall include the following: quired for fluoresent light,duplex outlet, heater Counter includes 16"wide steel storage drawer. and 100 amp 12 circuit breaker box.All wiring STRUCTURAL: Unit(s) shall be all welded NO. 12 minimum,enclosed in EMT.All fittings, INSULATION:Walls shall be insulated with 1g " galvanized steel construction with 14 ga. steel wiring devices and fixtures UL approved. Ready rigid Fiberglas Board, R-4.3. Roof structure full panels and tubing on the exterior and 18 ga.in for site connection.Provide three wire 240/120V insulated,R-17.4. y terior panels and trim.Unit(s)to be shipped com- single phase service. pletely assembled. BASE and FLOOR:Standard base height shall be HEATER:Standard electrical wall heater shall be CANOPY:Shall be 14 a.galvanized steel.Exten- g Sion beyond walls shall be 3",6",or 12"depend- ' 4"for outside use.Base shall be 3"for inside use. 110 VAC, 5120 BTU, including thermostat.Op ing on requirements. Omit canopy for use in ° Floor shall be 12 ga.galvanized steel,4-way safety mend df or 1 larger VAC,4000 watt heater re. garages or under existing cover. Elate. Four anchor clips provided to secure mended for larger booths and cold climates. buildin Anchor bolts and required installation by other. DOOR(S):Shall be aluminum construction and LIFTING RING:Centered on roof,allows for lift- r include glass,locks and hardware.Fullyweather- 'ng by crane. Removable ring available for low Il PAINT: All steel surfaces shall be painted with stripped. Door(s)shall be top suspended sliding clearance applications. rust inhibitive primer. All exposed interior and type, exterior steel surfaces shall be electrostatically Design loads; PAR-KUT booths meet or exceed painted with one finish coat of industrial air dry WINDOWS: Windows shall be aluminum con- the following design loads:50 P.S.F.live load,30 enamel. Choice of single color of paint as struction and include glass,locks and hardware. P.S.F. wind load. Reference, Michigan Testing selected by owner. Sliding windows include screens. Engineers,April 14, 1977, TYPICAL SECTION: SHORT FORM SPECIFICATIONS: /AGA SAL11A1V/Cc0 Install pre-assembled steel booth Model No. as manufactured by Par- //VS W ar- /VSWAT/L1V Kut International, Inc., Mt. Clemens, Michigan; with _ door(s) and canopy overhand. AZ&MovuMwivOCW FWAM6 e F CIA A PARTIAL LIST OF OPTIONAL EQUIPMENT: c 4 RZF ❑ Recessed interior lights,Fluorescent lighting under canopy,spotlights and van- _LJLFcJCc l,' FIX TURE dal resistant fixtures. FA ❑ Formica or stainless steel countertops,additional counters or cabinets;special SGFETV 6CA93 / y sizes or shapes available upon request. W v, ❑ Steel sliding or swinging doors,heavy duty closers,heavy duty lock hardware. ❑ Plywood and tile,one piece vinyl,carpet or anti-fatigue mat Floors over steel. � v i STEEL COUNTER W ❑ Air conditioners;wall orceiling mounted,combination heat/cool units and heat ` v pumps available. STEEL ST4RAGt DRAWER / o Q ❑ Rolling or sliding cashier windows. j i4GA.6ALVAN/CEO OUT6PF4NEl O ❑ Car door bumper rails. R 16/D GLASS /NSULAT/LIN v O ❑ Glazing:Tinted glass,insulated glass,riot glass,unbreakable polycarbonate and 18 GA 64LVAV1ZED /N1V6R PANEL '; p acrylic sheet. I of K ❑ Painted aluminum doors and windows to match or contrast with exterior finish. ❑ Clear anodized aluminum. f„a'7- it ❑ Locking cash drawers(kiln dried hardwood)with warning bell and removable GYIRE.r CXITCET T, - yl, g g C/XC!//T 6REAK.R XN64, locking insert. /2 GA, G4 L V. 4-"v SAFE IV ❑ Additional insulation in walls and floor for severe weather areas. ('L OLATE FLUOR ❑ Acoustical ceilings,exhaust fans.J' Id64. G4LVAA41z 034St 2-�Z'•ANCFICR CL/P T ❑ ga Exteriors: factory applied cast stone, face brick and stone aggregate panels. Two color paint and ready to brick at site exterior treatments available. ❑ Built in restrooms for units 5' x 8' and larger. ❑ Rounded corners,curved ends and extra width fascias. L ❑ Removable burglar screens or welded burglar bars. ❑ Bullet resisting construction. ❑ Additional electrical outlets. ` ❑ Explosion proof heaters,lights,switches and outlets for hazardous locations. ❑ Slanted ends or tilted windows. 0 The Par-Kut name plate signifies that the finest materials and quality • workmanship were used in con- I. struction. It carries the Par-Kut serial number which identifies your booth Par-Kut uses galvanized steel �•,. for future reference. welded for maximum durability. t { ((�ll PAR-KUT • 40961 PRODUCTION DRIVE MOUNT CLEMENS,MI 48045-3491 • (313)468-2947 ! L 7 I ' 2 & 3. WARRAN'T'Y AND IN-SERVICE STATUS All equipment is fully warranted for parts for one (1) year. Labor has a ninety (90) day warranty. However, Republic will maintain a maintenance agreement on the fee i computer on a seven (7) day per week basis. IBM has representatives in Redding who can respond to any operating problem. However, a preventative maintenance program usually eliminates the possible and sudden breakdowns. Republic trains its personnel to maintain both ticket dispensers and gates. The units are manufactured for easy replacement with "off the shelf' parts. Additionally, Republic has a repair center in Jackson, Mississippi. Republic is used to supplying locations, if needed, within a few hours. 4 & 5. MANAGEMENT PERSONNEL AND EMPLOYEE PERSONNEL Republic has a very successful history of hiring and employing personnel locally. Republic will have Mr. Rob Toy, National Manager of Operations and Compliance, arrive well in advance of operations. Through contract with agencies, private and governmental, a Manager, plus staff, will be hired and carefully trained. Customer courtesies and revenue control are all very important throughout the training program. To highlight the basic philosophy of Republic's mission, enclosed is an address given by Mike Griffin to a national airport audience in Chicago, Illinois. Also, attached are position descriptions for both manager and cashier positions. It should be noted here that our applicant will be carefully screened with previous employment records investigated. And, emphasis will be given to DBE criteria. To better describe Republic's response to this question, we are enclosing Republic's Personnel Policy i I OPERATING PROCEDURES JOB DESCRIPTION RESIDENT MANAGER The Resident Manager is "key" to the success of the parking operation at Redding Municipal Airport. The Resident Manager must be customer and airport service oriented. A concession contract has an entirely different burden of responsibility. Control and audit of airport expenses and the supervision of a sophisticated revenue control system requires a mature, experienced individual. Additionally, the Resident Manager will be totally responsible for all Company's airport based personnel. This responsibility will include, but not be limited to: 1. Company's compliance with the requirements of service directives and procedures established by the City of Redding. a. Maintenance of required staffing for exiting traffic. b. Accuracy and honesty of all personnel handling parking receipts, parking tickets and any aspect of the revenue control system. C. Proper accounting of all receipts and parking tickets. d. Timely submittal of all reports and records required by airport administration. e. Maintenance of a high level of courtesy and an attitude of helpfulness in all personnel in their dealing with the public. f. Maintenance of all facilities to present a continuously clean and inviting appearance. g. Maintenance of revenue control equipment as determined necessary by the Airport. 2. The hiring, evaluation, promotion, demotion and dismissal of all Company's airport based personnel. 3. Training and general supervision of all Company's airport based personnel. 4. The development of and adherence to the operating budgets required by the Contract of Company. 5. Implementing any MBE policies established. 6. The Manager will serve as the main liaison between Company and Airport and will administer Airport programs, procedures and policies as directed. i JOB DESCRIPTION CASHIER 1. The function of a cashier is to collect parking charges incurred by patrons as they exit the parking facilities. Fees will be computed by the fee calculating equipment located in the exit lane booth. On occasion, the cashier may be required to manually calculate parking fees. 2. The cashier will be fully knowledgeable of the parking facilities and the published parking rates to assure that patrons are charged the appropriate rates. I The cashier will assure the safeguarding of funds and comply with all established procedures. 4. The cashier will prepare a daily Cashier's Report reconciling the number of tickets collected and their denominations with the amount of cash collected including the number and nature of exception transactions. 5. The cashier will at times deal with parking patrons in a courteous, helpful professional businesslike manner. i Airport Parking Landside Management j American Association of Airport Executives Chicago, Illinois Comments by Mike Griffin, Exec. Vice President Republic Parking System, Chattanooga,TN "THE IMPORTANCE OF SERVICE IN AIRPORT PARKING" I think we would-all agree "human nature" is a funny thing! I don't know what it is about our human nature, but it seems we all get a little crazy when we get behind the wheel of our car. It's like our own little piece of "real estate" . Don't trespass, get in my way, or unnecessarily impede my motion. The frustration is building up. Out in Los Angeles, on the freeways, people are pulling guns and shooting. Some of these pent-up- emotions can be seen, thank God, on only rare occasions in the parking lots. At this point, we have only reached the verbal abuse level. Apply this human nature observation to the consideration of what takes place when we travel to the airport, park our car, and get on an airplane. Think about i it for a minute. i l i h r I We usually encounter traffic getting from home to the airport. With the plane to catch and traffic building, this can be really frustrating. We need to find a parking space and early enough to make our flight. Then we queue in front of counters, queue in front of loading bridges, on runways waiting to depart, and finally upon arrival at our 1 t destination, there's more waiting and queueing. I i We encounter similar points of congestion at baggage claim, and ground transportation. We really are an amazing species to put up with all of this nonsense. But, it's a way of life; we have conditioned ourselves to go along with the hassle -- but, it is stressful, right? So, what do we do about it, we airport folks? We, who shoulder the responsibility of moving people along. We who both run the Airports as a business, or we who run our business on the Airport. 1 Once again, think about this question from a service point of view! If I ask you, which is your favorite airline, which one flashes into your mind? Why is it? Is it because it has more non-stop trips? Maybe, but I doubt it. Most probably, the carrier you first thought of, came to mind because it has the most reliable (departures and arrivals) , plus the counter personnel and flight personnel are the most pleasant. This is service, is it not? Sure we all like to fly the least expensive, and that too makes a big difference, but you know what I mean! It's service! Maybe it's Delta, or American or Piedmont, or some other Carrier. The point is you like them! They do a better job making you feel better. But, my friends, that's not just service - or "better service" . This is also management -- "better management" . Hold that in your mind. for a minute! I'll come back to it. I mentioned earlier the "human nature observations" . Let's focus on a couple more interesting "observations" . These observations apply strictly to Airport parking. I i I 9 1 1 u i r OBSERVATION NUMBER ONE Whoever drives an auto to the Airport, really begins the trip at this point, or at the time the auto merges into the Airport roadway and then into a parking space. And, that's also where the trip ends ; when the i automobile exits the parking lot. So, whatever stressful i experience we encounter during the trip, it's with us when we get back home, and I underscore the word home. We are back home after that experience and we're anxious now to get home! By home, I mean where we physically live. We are now at our hometown Airport and all those cars out on the parking lot are hometown folks. You know, maybe they live 30 miles away, but they're back home. And, being back home, they are back in their own automobile which, don't forget, is the extension of their real estate; their own auto, which they own. "Don't trespas, don't get in my way or impede my motion" . i i i OBSERVATION NUMBER TWO Usually, most frequently, we do not have a choice with whom we are going to park. It is not like the Airlines or car rentals or food service where we might have a choice with whom we wish to do business. Everyone who arrives back home, regardless of--the Carrier is confronted by the same parking operator. Interesting, isn't it? We don't have the same choice so it makes a difference who's greeting those folks out there when they arrive back home. Perhaps the title of this subject is a bit better in focus. I have entitled it "The Importance of Service in Airport Parking" . I might have started out a few minutes ago by saying "Getting into and out of the parking lot is all a part of the total trip. " I'm not sure I would have gotten my point across, however. We're so programmed to think of "O & D" (Origination - Destination) in a statistical sense. "O & D" for a lot of people begins and ends in the parking lot. i I So allow me to now move the discussion out to the parking lot. As an Airport Parking Company, management-wise, we must pay attention to three segments of our business; the Airport Operator (our landlord) , the customer, and then ourselves. If we can serve the customer well (you notice the word that I use is serve) and also do a good job of collecting and reporting revenues, the Airport Operator will be happy with us. That's two out of three right there. That, simply stated, is Republic's Management philosophy. We further believe that by adhering to this policy, "the ourselves" or third segment, represented by the bottom line, will be there. But how do we go about this responsibility of serving the customer so it becomes a positive part of the overall trip and results in both the customer and our landlord (you) being happy? i i i The answer is in the hiring and training of our people. As with McDonald's and Wendy's, our job begins before the cashier enters the booth. Our people should look at themselves literally, as if they were looking into a mirror. This is a point we endeavor to establish with i each of our Managers. The reflection in the mirror should show the following: i Attitude A positive pleasant attitude is imperative, and it should be checked before entering the work station. Appearance Is the uniform clean and neat? For both ladies and men, is the hair neat; are faces clean shaven, or at least trimmed? i 1 e o w Prepared Mentally Are we ready to be helpful, courteous, and handle problems as they come up? Can we smile, and in a pleasant way welcome each person who enters the lane? Can we wish them a good day as they leave? Even though a customer's attitude may be angry or negative, or a special complaint come up, are we ready to handle those exceptions? Is the booth ready? Is it clean and neat? Is is organized? Does the immediate area around the booth look ok? Is the work station ready? Are all necessary reports available and in order? Are all mechanical functions, particularly the register or terminal, in working order? 1 I � • d Ok? So, now we're ready to go to work, now that we're open for business. So, what are the service rules to follow? 1) Greet the customer immediately. 2) Give the customer undivided attention. 3) Listen carefully if the customer has a complaint. 4) Be natural, not mechanical . 5) Be cordial. i 6) Be the customer's agent. "Apologize" if the customer had to wait in line. 7) Use common sense. 8) Make the last few seconds, with the customer count. 9) As the customer departs, thank him or her and add a pleasantry, such as "Have a good day! " For each cashier, Management has to ensure that an adequate level of training takes place to properly respond to the exceptions. i i e i 1 i 1 I I give the Airlines high scores for training their counter personnel to be calm and courteous and to handle each customer individually, regardless of the exception. THIS IS GOOD MANAGEMENT! J A well-managed Parking Company must do the same, when: 1. The Customer has lost his/her ticket 2 . The Customer has no money, or not enough money. 3 . Customer has a negative attitude or has, for some reason, been inconvenienced. 4 . Some customers may have had alcohol and are less likely to have complete control of their emotions. When Cashiers are provided the proper training to recognize these situations are going to occur, they can be trained to respond in a pleasant and positive way. t p� 1 r A Recently I was attending a reception in another community. I had the opportunity to meet and speak with one of the City's business leaders. He offered an unsolicited comment to me. He said, "If there's anything about our Airport that makes me mad, it's those discourteous people in the parking booths. If they would just be polite or give you . a greeting. They just take your money like toll takers. " Of course, I was thankful that this particular Airport was not one of our locations. But, he made an interesting point. Who do you have out there? Do you have Parking Managers, or do you have "Toll Takers?" In conclusion, the trip out of your parking lot can be just as important as the trip on the Airline. When you take your next look at your parking service take a look at the Management philosophy of the Company that is going to provide your parking services. See where they place a level of importance on the service in Airport Parking. I think you'll give it the special attention it deserves! I i i PERSONNEL 1 POLICY In every aspect of its day to day, multifaceted operation, from cleaning the facilities to depositing the revenues, Republic Parking System strives to develop in each of its employees, the highest level performer who is guided by those standards which are both commensurate to, and established by, the same stringent minimum qualification requirement governing his/her acquisition, while neither expecting nor accepting anything less. In imposing these requirements, Republic Parking System reinforces its commitment of excellence in its stated mission of staffing with only those individuals whose backgrounds and expertise combine to form a top quality team whose performance will ensure the ultimate goal of providing a superior service to the travelers who park their vehicles at the Redding Municipal Airport. CUSTOMER SERVICE It is the policy of Republic Parking System that the primary objective of our personnel be to render the most efficient and courteous service possible to and for both the Airport and the parking public. A priority with each employee is to recognize that good customer relations is parallel in importance to Revenue Control. Customer service consists of exiting the customer in the most expeditious manner possible while maintaining good revenue control and having the customer depart with a good feeling about his airport experience. By the time the customer reaches the exit booth, their mood is normally established and sometimes requires a good deal of diplomacy to overcome something that has already been a disturbance factor to them. It must be understood that abusive language is not directed at the employee as an individual, but is an outlet for pent up frustration and should be so dealt with. i • • f 4 Every effort would be made to be of assistance. This is accomplished in such ways as: A. Giving directions B. Helping locate a patron's vehicle C. Assisting with disabled vehicles or calling a service of the patrons choice. D. Explaining parking rates Any request or demand of a customer beyond the ability of the cashier to handle, should be referred to the Manager. It must be remembered that a high percentage of confrontations is predicated by lack of communication and thus should be handled accordingly. i HIRING A. Recruitment Methods and Sources of Employees 1. Referral by current employee 2. Newspaper ads 3. Local area schools (public & vocational) a. Bulletin boards b. Placement bureau 4. Senior Citizen workforce 5. Churches, social club notices 6. Walk-ins 7. State & local employment offices S. A reservoir of applicants from previous solicitations B. Criteria for Selection Equal opportunity is provided to all persons making application for employment and is based entirely upon the qualifications to perform the job. No one shall be selected or rejected upon the basis of race, creed, color, sex, religion or national origin. 1 M Each applicant will be subject to verification of the data shown on their application. Such will consist of checking references listed; background information of previous employers; and police and credit checks if deemed necessary. i The hours and days of availability and whether the applicant has adequate means of transportation or is dependent upon someone else, etc., will become weighted factors in selection of personnel. Other criteria of personnel selection consists of basis intelligence; appearance, ability to relate - (both to customers and other employees); alertness and expression of interest to serve. The applicant chosen is hired on a probationary period, understood by the applicant, and a determination will be made at the end of the period whether the employee is suited and qualified for the position and if not will be replaced. This effort is made to maintain the most efficient work force possible from the applicants available. i TRAINING Each new employee receives personal attention and training by the Manager. Training is of both a specific and a general nature. A General Training 1. New employees are taken on a tour of the facility. This is to familiarize the employee with the physical layout and location of parking spaces, equipment and other items with which she/he should be familiar to adequately master his/her job. 2. A familiarization of Airport and Republic Parking System personnel. 3. Methods of dealing with the public, covering argumentative, as well as general information request situations. I I f 0 1 4. Customer services as local directions, calling for or providing phone numbers for tow trucks, service stations and assistance whenever possible with location of a patrons's vehicle, etc. Each employee is provided an Employee Handbook outlining expected carriage and demeanor as well as disciplinary and/or dismissal reasons. B. Specific Training 1. Each employee will be given specific individual training on the equipment and procedures to be followed that will be utilized in the performance of their job. STANDARDS A. Appearance will wear uniforms at all times while on duty. Uniforms will be All employees furnished each employee and therefore each employee is expected to present themselves in fresh, clean and well-kept attire. Good grooming is a requisite and is expected of each employee. All employees will wear an identification badge which is a laminated badge, showing the employee's name and position. B. Attendance A time clock is furnished for each employee to register their time in and out per schedule. Employees must observe a restrictive period of clock-in and clock-out variance. This means each employee must clock-in not earlier than ten (10) minutes before their scheduled hour and clock-out no later than ten (10) minutes after their scheduled hour. This period is for the purpose of permitting shift changes and will not be construed to be overtime worked. i e 1 i G General Employees will be required to park their personal vehicles in locations designated by the Airport Administration. All cashiers will display their names in the name holder provided on the booth when they are on duty as cashiers. POLICY BOARD A "Policy" bulletin board will be maintained in the immediate area of the time i clock and be readily accessible and visible to all employees. All current directives and policy changes and implementation will be posted on the board. It will be the responsibility of each employee, to both read and initial any new directives so posted, to indicate that they have read, understood and will comply with the same. After all employees have so initialed a posting, it will be taken from the board and placed in a 3-ring Directive Binder, kept by the Manager. It is important that this board display only current directives, that another board be provided for other "bulletin board" type items, to alert employees that anything on this board is current and must be read. ON CALL To add as much flexibility as possible and yet provide personnel coverage on short notice, an "On-Call' roster will be maintained. This consists of employees who do not want to work a regimented schedule but are flexible to respond momentarily to a "need" call. As stated, this will basically consist of other than regular employees as a means of curtailing overtime expense - but will include regular employees who would accept an emergency situation on-call assignment. 1 i i i 1 9 Anv instance re uirin use of this q g roster should be entered in the Event Log i showing who and why. In the event a regular employee does not call in and an "on-call" employee has been brought in and the regular employee later shows - she/he will be sent home and the "on-call" employee permitted to work that shift. Any call-in by an employee must be recorded and show the reason they were not able to come to work. e WRITTEN COMPLAMI S i Republic Parking System will respond in a timely and receptive manner to any written complaints from patrons regarding any phase of the parking operation. Immediate disposition will be made of any evident and justifiable complaint. Judgmental decisions will be made on those which may not be clear cut after consultation with the Home Office. Copies of both the complaints and details of action taken will be furnished the Airport Administration in each case as expeditiously as possible. i 1 AFERWATIVE ACTION PLAN Republic Parking System is committed to equality of opportunity in employment. All job applicants and employees shall be treated equally without regard to race, color, religion, sex, national origin, age, handicap or veteran status in all employment practices, including hiring, promotion, transfer, compensation, benefits, layoff, discipline and termination. Harassment based on these factors and sexual harassment will not be tolerated. Company i sponsored training, education, tuition assistance and social and recreational programs will be administered without discrimination. No segregated facilities will be maintained, nor will employees be permitted to perform services at any location under the Company's control where segregated facilities are maintained. Further, it is Republic Parking System's policy to comply in all respects with the Civil Rights Act of 1964, as amended, Executive Orders 11246, 11375 and 11625, the Equal Pay Act of 1963, the Age Discrimination Act of 1967, the Vocational Rehabilitation Act of 1973, ' the Veterans Readjustment Act of 1974, and all regulations issued thereunder. This Company endorses the policies and objectives of the Federal, State and Redding Municipal Airport regulations concerning Equal Employment Opportunity,non-segregation of facilities, affirmative action, employment of the handicapped and veterans, and utilization of minoritv and women's business enterprises. Pursuant to this policy, management personnel will exercise all reasonable efforts to carry out the purpose and letter of the law and the goals of the Company's Affirmative Action Program. Special emphasis will be given to increasing minority and women's crafts positions. Only valid requisites for employment and promotion will be imposed. Overall responsibility for implementation of this policy and the Affirmative Action j Program shall rest with the Resident Manager and Officer-in-Charge. i i i • i NONDISC ,EM1 NATION I i Republic Parking System for itself and its successors in interest and assigns hereby covenants and agrees to maintain and operate the facilities and services in compliance with all requirements imposed pursuant to Title 49, Code of Federal Regulations, Department of Transportation, Subtitle A, Office of the Secretary, Part 21, Nondiscrimination in federally assisted programs of the Department of Transportation - Effectuation of Title VII of the Civil Rights Act of 1964, and as said Regulations may be amended. Republic Parking System for itself and its successors in interest and assigns and also hereby covenants and agrees that: 1. No person on the grounds of race, color, religion, sex, handicap, or national origin shall be excluded from participation in, denied the benefits of, or be otherwise subjected to discrimination in the use of said facilities; 2. In the construction of any new facilities or the addition of new services, no person on the grounds of race, color, religion, sex, handicap or national origin shall be excluded from participation in, denied the benefits of, or be otherwise subjected to discrimination in the use of these facilities or services; 3. The Contractor shall use these facilities and services in compliance with all other requirements imposed by or pursuant to Title 49, Code of Federal Regulations, Department of Transportation - Effectuation of Title VII of the Civil Rights Act of 1964, and as said Regulations may be amended. Pursuant to this policy, management personnel will exercise all reasonable efforts to carry out the spirit and letter of the law and the goals of the Company's Affirmative Action Program. Special emphasis will be given to increasing minority and women's employment in management, professional, technical, and sales positions. Only valid requisites from employment and promotion will be imposed. Overall responsibility for implementation of this policy and the Affirmative Action Program shall rest with the Resident Manager. i ® O 6. EMPLOYEE DRESS a , UNIFORMS Republic Parking has a strict Dress Code which the Resident Manager must administer. Employees must, at all times, be in uniform and must wear proper identification name tags. Attached are photos, which show Republic's new uniform. These uniforms are , now in use at Republic's airport locations. 1. All Republic Parking personnel will wear uniforms at all times while on duty ` at the airport. 2. Uniforms that are soiled, stained, torn, disheveled, or in any way ill-fitting or unsightly, will be replaced. The uniform must have identification insignia of Company. 3. The basic uniform (and all changes thereto) shall be approved in advance by the Airport Manager. IDENTIFICATION BADGES All Company employees shall wear identification badges in plain sight at all times while on duty at the Airport. Company shall provide identification badges for all employees with the following information prominently displayed to allow easy identification: A_ Employee Name B. Company Name The basic badge design (and all changes thereto) shall be approved in advance by the I Airport Manager. DRESS OD REPUBLIC PARKING SYSTEM 4 a rti` y^Y a� k t7 • e 7. CONSTRUCTION AND INSTALLATION Republic Parking representatives have visited the Redding Municipal Airport several 1 times over the recent two years. We believe that no other parking company has had a greater presence, has shown greater interest or has spent more time in the investigative process. Republic is, therefore, very familiar with the operational landside characteristics of the Redding Municipal Airport. In the preparation of the cost estimates for the provision of the parking expansion and equipment installation, Republic has sought local assistance. Unit prices have been reviewed by the following: 1. Sharrah, Dunlap & Associates 3161 Bechelli Lane Suite 103 Redding, California 96002 2. Donald F. Gallino, Inc. 5601 - C Cedar Road Redding, California 96049 3. Marshall Worley Construction 3790 Old Highway #44 Redding, California 96049 If awarded the agreement, Republic will retain the services of Sharrah, Dunlap to prepare the project for review and approval by the City's Director of Planning. Please refer to the previous section for the "Parking Control Plan and Anticipated Expansion" for details. & SERVICE TO THE HANDICAPPED The Parking Control Plan contains the references to handicapped parking. These spaces will be freshly painted. Six (6) will be provided in accordancewith City regulations. I i i i ; d 9. SHORT TERM / LONG TERM FAMCING The City has set aside today, seventy-two (72) spaces for short term parking. These spaces are signed for a time limit duration of three (3) hours. Other than unusual peak periods of traffic, are these number of spaces required. Seventy-two (72) short term spaces constitute approximately 29 % of total. Industry standards are closer to 15 % . i i Republic proposes to control the parking area combining all short/long term parking. This will provide for maximum and efficient utilization of all spaces. In all of Republic's studies and on site surveys, January 1991, August 1991, October 1991 and January 1992, there has never been more than 20 automobiles located within the short term spaces. For the most part, an average of fifteen (15) to eighteen (18) is the rule during peak hours. i Eliminating from the total existing 250 spaces the number of 72 short. term spaces leave a balance of 178 long term spaces. Because of this, long term parking requirements must be met by providing an additional eighty-seven (87) spaces on the roadways surrounding the periphery of the terminal parking areas. Other than at peak Christmas/New Year's, are these spaces completely filled. It is these spaces which Republic intends to provide within the expanded parking area. Once controlled parking is implemented, Republic expects some of the thirty day vehicles will depart permanently. Naturally, drop-off space must be provided along the terminal curbs. These curbs should be painted red and signed "No Parking - Loading and Unloading Only". During peak periods, holidav season, parking can be provided south of the terminal in the unimproved area. A pre-collection method of operation would be established on these occasions. i In conclusion, once a controlled parking program is implemented, those vehicles which utilize existing spaces, solely because they are free, will leave! The greatest number of spaces will then be available for the production of parking revenues. Republic believes the number of spaces shown on it site plan will be sufficient. ; F f I� 10. OUTER ROADWAYS Republic's Parking Control Plan shows the location of "No Parking" signs on the roads which previously were signed for both seven (7) and thirty (30) day parking. The costs of these signs are included within Republic's capital investment. All vehicles should park within the controlled area. During peak holiday traffic, the unimproved over-flow area should be used through the pre-collection of a flat fee per day. In emergency overflow, curb parking may be iextended; again, with pre-collection as noted above. During these occasions, Republic would propose to shuttle patrons to the terminal. Shuttle costs are not included within this proposal. t 4 11 & 12. EMPLOYEE PARKING AND AIRLINE EMPLOYEE PARKING Republic proposes to continue the use of hang tags to control employee parking. We believe this system works well for airports the size of Redding. Republic also uses decals and hang tags, re-issuing the hang tags quarterly to better control employee turnover. For airline employees, Republic proposes to sell a special tag for parking within the controlled area. Republic would issue these tags for $35.00 per month, roughly the rate of 1/3 of a month. (10 days x $3.50 = $35.00) 13. OPERATIONS PLAN (A) Republic will man the controlled operation with carefully trained, uniformed employees between the hours of 5:00 AM and 12:00 Midnight, 365 days per year. The above hours of operation will cover the departures and arrivals of both United Express and American Eagle. It will also cover the operating hours of the Flight Deck Restaurant. r Republic has met with Mr. Lance Boek of North State Security. This firm provides an excellent level of security at the airport between the hours of 5:30 PM until 7:30 AM. Their continued patrol of the parking areas is sufficient to maintain appropriate ! surveillance of vehicles. Between the hours of 12:00 Midnight and 5:00 AM, the ticket dispensers will be left on. The gate at the exit will be left in the up position. A license plate inventory will take place both before closing and again before opening. A "drop" will be located 1 at the booth for patrons to pay for parking. Any payments not received can be traced through the inventory. Those persons will be contacted in writing by the parking manager. (B & C) Please refer to the short/long term paragraph #9 for details. (D) In an emergency should equipment or power fail, the entrance is closed with a cone and a sign is displayed directing the patron to either the other entrance or the exit booth. It is also possible for personnel to hand issue tickets or personally calculate tickets. Should the power fail to the fee computer, the memory is retained. Cashiers are provided a manual rate schedule so computations are easily made. (E & F) Patrons and vehicles are secured through Republic's insurance programs and the unique method Republic employs in courteously handling both insured and non-insured claims. (See Insurance Requirements Section) All incidents of any nature are noted by employees in the "daily log". The log is reviewed by Republic's Manager plus the Officer-in-Charge. Corrective actions are taken. Management decisions are made to improve security. These actions require cooperation with Airport Management. A close working relationship with "North State Security" will be maintained and their airport based staff through Mr. Boek and Richard Hennings. In effect, with a manned and controlled parking service, twenty-four (24) hour security surveillance will have been established. 1 . • r (G) Airport security and official City vehicles will take tickets. Security representatives will sign the back of the ticket and apply a vehicle ID, as well. City officials should have their tickets validated with a stamp at the Airport Manager's office. (H) The entry lane at the ticket dispensers is wide enough for RV's. They are treated the same as passenger vehicles. Buses will be parked in accordance with procedures determined acceptable by Airport Management based upon ownership, length of stay and size of bus. Motorcycle patrons will be required to take a ticket and park in an available space. (1) Curb space should be provided for loading and unloading only. No free parking should be permitted and the curbs should be so signed and painted. The Airport Manager and Republic will determine the best and most efficient means to I enforce restrictions. (J) Republic will take a license plate inventory twice daily; before closing and prior to opening. The inventory will be used to collect for lost tickets, to pursue collections from patrons who do not pay between 12:00 Midnight and 5:00 AM. The inventory is used for planning purposed to prepare for overflow parking and plan for further expansion. (K) Enforcement Plans and procedures must be adopted in policy form through an agreement with Airport Management. (L) Republic has spoken with Mr. Mark Sanchez of the Flight Deck Restaurant. Republic will develop an acceptable validation program which will provide restaurant customers with a reasonable amount of free parking. Likewise, the restaurant should not be given validation privileges for patrons who are not valid restaurant customers. (M) For air shows and the like, Republic will work with Airport Management, enforcement agencies and other local organizations (the Exchange Club), to provide for positive control. As discussed in the pre-proposal conference, this is important to the community. Republic wished to participate so that the best in parking services 1 will be maintained. it 14. REVENUE CONTROL (A THROUGH E) 1 (A) EXIT BOOTH The cashier shall charge parking fees as determined by the use of the computerized revenue control equipment provided. Once the fee has been determined, the cashier may accept cash or check for payment. The exit gate, which is controlled by the fee computer, shall be opened only upon satisfactory payment of parking charges. The cash collected will be placed in the cash drawer of the fee computer. When an amount of cash in excess of that needed for making change has been accumulated, the excess shall be deposited in preferably a drop safe. At the end of the shift the drop safe shall be opened and the revenue collected shall be transferred to the main safe located in the Manager's office. Prior to being deposited in the main safe, the cashier shall verify the deposit amount as compared to the shift report provided by the fee computer. All exception tickets will be examined for audit purposes at this time. (B) OFFICE PROCEDURES Each day, the preceding day's revenues will be recounted by shift and compared to the individual shift reports provided by the revenue control equipment. The entire day's revenue is then recounted as a whole to prepare the daily bank deposit. A daily record shall be maintained to document the number of tickets issued, tickets collected and revenue collected. Records for each employee shall be maintained to track cashier overage/shortage. (C) GENERAL, 1. A unique number of a special key will be assigned to each cashier. This will be the means of logging onto the fee computer. 2. Each cashier will be given a change fund of a designated amount. I I j ' (D) SHIFT BEGINNING i The cashier going on duty will observe the following procedures: i 1. Key in his/her unique number into the fee computer to log onto the computer. 2. Verify the change fund and place it in the cash drawer. 3. Verify that they are in uniform. 4. Verify that they have a name badge on. 5. Verify that they have placed their name plate in booth holder. 6. Verify that sufficient supplies (exception tickets, receipt tape, etc., is on hand). (E) CASHIERING Normal Cash Transaction As a patron reaches the exit booth, they surrender their ticket to the cashier who keys in the encoded data and the amount of the fee is computed and displayed both on the cashier display and the outside fee display for the customer. Upon receipt of payment from the patron, the amount (if different from the fee displayed), is keyed in and the amount of the patron's change is displayed. The change is given the patron, the cash key is depressed and the gate opens, permitting exit by the patron. The ticket is placed in a bin to be turned in at logoff. Lost Ticket A lost ticket results from one of three reasons: i 1. Entry gate was up and patron did not get a ticket. 2. Patron misplaced or lost ticket (husband got on plane with ticket in his pocket). 3. Patron purposely disposed of ticket. Cashier must fill out a Lost Ticket form on any patron claiming a lost ticket. Information should be taken from the patron's drivers license and entered. This must be entered by the cashier or a supervisor - not by the customer. (This services a dual purpose - in the event a vehicle is being stolen, a positive ID has been taken). The license plate number must be recorded and the patron must sign the lost ticket form. No Charge Transactions i ' Certain persons may be validated to exit without charge. Examples of such would be Airport and City Officials, landscape workers, equipment repairmen, VIPs and Republic Parking employees. These tickets will be handled like a normal transaction and the fee will be computed automatically upon keying the ticket information - however, at this point the cashier will depress the No Charge or other designated key and the transaction will be finalized as a non-cash transaction. These are exception tickets and must be manually audited for proper notations of "Reasons, Authorizations and Signatures". Personal Checks Checks are discouraged, but will be accepted if necessary and the following criteria is met: i 1. Check should be an in-state bank check. 2. It must be for the amount of parking fee only. 3. It must be a personal check and have the patron's full name, address and telephone number. 4. If the bank does not object, the following information will be rubber stamped and filled in on the reverse side of the check. If not permitted by the bank, a form will be filled in with the same information, plus the customer's name, date, bank name and check number. This form will be kept on file pending clearance of the check. a. A current driver's license number b. Social Security number C. Two credit cards (verify signature of cards & check) d. License plate number e. The ticket number i I Traveler's Checks Traveler's checks are accepted, but must be closely scrutinized for: 1. Comparisons of the signature and the counter signature. 2. Should be countersigned in the cashier's presence. 3. Must be intact - no torn off corners or obliterated control numbers. Towed Vehicle Fjdts The exiting of a towed vehicle requires a special handling: 1. The license number of the towed vehicle will be entered on the ticket and the ticket notated "towed". The tow truck ticket is handled as a i "no charge" and must be so rung. 2. The towed vehicle ticket must be collected before the tow truck vehicle ticket, the vehicle will be permitted to leave only on written instructions of the Airport Manager's office or Airport Security. Disputed Fees There should be no disputed fees, since the computer automatically computes the fee. However, in the event of such a complaint, the Manager must be called to make a resolution where possible. As a last resort, Airport Management or Airport Security will be utilized where a violent disagreement seems imminent and notation of such proceedings must be recorded in detail in the Shift Event Logbook. i } Exception Procedures In the event the patron: 1. Has no money (or insufficient amount) i 2. Does not have a valid bank check 3. Has no ATM or the facility is not available 4. Has no one who can bring the necessary funds 5. AND the amount is under $20.00 --- a Short Money Invoice will be used. This invoice is a 4-copy paper form that requires certain information to be taken from the driver's license and signed by the driver promising to pay the "short" amount. Disposition of the copies are as follows:] 1. One copy is given the driver bearing the address to which payment should be made. 2. One copy accompanies the daily report to justify the shortage. 3. One copy is placed in a 7-day pending file. If payment has ben been received within 7 days, this copy is extracted and two collection letters are sent at weekly intervals. 4. One copy is placed in the cashier's folder. The purpose for this is to prevent abuse of this privilege by a cashier who too readily would use the form instead of the inconvenience of trying other collection methods. When payment is received, the cashier file copy will be attached to the daily report and notation made on the Cash Reconciliation Sheet explaining this "overage" amount, which will be included in the daily deposit. Receipts During periods of high activity, the amount of money in the cash drawer can become substantial. At the first opportunity, all funds in excess of two hundred dollars should be extracted, verified by both the cashier and a supervisor, placed in a sealed envelope showing the date, time and amount and attested to by signature of both and dropped into the safe. r 0 " This procedure lessens the exposure of the cashier and service to expedite closing procedures by not having to count and handle this amount at that time. I The Manager is responsible to verify that the cash turned in by each cashier agrees with the reconcilable amount of collections per the fee computer cashier and other criteria evidenced by the tickets collected. i All monies for the day are counted and reconciled and a deposit is created and banked. Accounting Department A. Auditor checks all reports daily and verifies the mathematical accuracy of reports and amount of money deposited. B. Transfers report information into the computer. C. A monthly revenue and transaction report is produced. D. Checks lost ticket forms and voided tickets sent in for authenticity. They are returned to location monthly and stored. E. Notifies management representative of the location of any apparent irregularity in the report for further checking. F. Periodic unannounced audits are made in the field. Other methods used to check the operation for accuracy and revenue control include: car counts and license inventory taken daily and recorded for use in verifying daily reports and determining the correct charge for lost tickets. A record is kept on each cashier of overages and shortages and these are reviewed by the management representative assigned to the location. Republic Parking System's accounting department utilizes an IBM AS400 Computer System to provide accurate and up-to-date operating information. This assures prompt, accurate revenue and expense reports of each parking facility. i M a r 3 1I Shift Ending 1 At shift end the cashier logs off the fee computer. The computer immediately prints out the Cashier Report (Shift Report). This printout is placed in a bag with the cash receipts and dropped in the office safe. The amount of monies dropped should be notated on the envelope. The tickets, separated by exception and any type of manually run ticket and regularly swiped tickets, are bound by a rubber bank and presented to the Manager for verification, audit, and filing. i Location Manager 1. Proofs and verifies all cleared transactions non-cash tickets. 2. Manager prepares the Master Report for each lot from the consolidated cashier reports, produced by the computer, reviewing the number of tickets collected and the amount of money collected for each shift. 3. Manager prepares and makes the daily bank deposit. 4. Manager forwards a copy of the Daily Shift Report, Master Report and deposit receipt to the home office accounting department daily. 5. Manager keeps all tickets along with the audit detail tape stored for future auditing by company of facility auditors. Voided tickets and lost claim tickets are sent to the home office for verification and then returned to the Resident Manager for storage. 1 r I t ENVESTMENT 9 RATES RENTALS and TERMS �1vESTn�rrr Republic Parking System will invest up to $115,417.00 in parking equipment and improvements. If awarded this agreement, Republic would immediately, following execution q of the agreement, commence with the ordering of equipment, the coordination of installation of improvements with the City departments, including the Airport Manager's office. Parking services could begin as of May 18, 1992. Title to all equipment and improvements would vest with the City at the commencement of parking operations. Republic will invest, additionally, during the term of this agreement, up to $50,000 to provide for future improvement to the public parking area. The terms of the $50,000 would be mutually agreed upon. TERM The term of this agreement, as proposed, is for five (5) years. Republic Parking would have the option to extend this agreement under the same terms and conditions for an additional five (5) years, provided Republic is not in breach of any terms and conditions of the agreement. L i PARKING RATES Republic has looked carefully at the initial rates to be proposed at Redding f Municipal. We have compared rates at other Republic operated airports within the State of California. These include as follows: I I EUREKA 0 - 20 minutes $ .25 Each add'l 20 minutes for 1st hour .25 Each add'l hour .50 Maximum each 24 hours $ 3.50 BAKERSFTEI.D 0 - 20 minutes $ .25 Each add'l 20 minutes for 1st hour .25 Each add'l hour .50 Maximum each 24 hours $ 3.50 Republic proposes that the following rates be instituted at Redding Municipal. REDDING 0 - 20 minutes $ .25 Each add'l 20 minutes for 1st hour .25 Each add'l hour .75 Maximum each 24 hours $ 3.50 i R Following the first year of operation, the above rate would be adjusted to the following: 0 - 30 minutes $ .50 30 minutes - 1 hour 50 Each add'1 hour 75 Maximum each 24 hours $ 4.00 Republic Parking System agrees to pay the City of Redding the following percentages of gross parking receipts, or a minimum annual guarantee, whichever is greater, over the five (5) year term: 45 % of gross parking receipts in excess of $ 50,000.00, but not greater than $ 100,000.00, plus; 55 % of gross parking receipts in excess of $ 100,000.00, but not greater than $ 150,000.00, plus; 70 % of gross parking receipts in excess of $ 150,000.00, but not greater than $ 200,000.00 plus; 81 % of all gross parking receipts in excess of $ 200,000.00. i 1 n THE FOLLOWING NC NIMUM ANNUAL GUARANTEE Year 1 $ 40,000.00 Year 2 50,000.00 Year 3 50,000.00 Year 4 55,000.00 Year 5 55,000.00 OPTION Year 6 $ 55,000.00 Year 7 55,000.00 Year 8 55,000.00 Year 9 55,000.00 Year 10 55,000.00 Total $ 525,000.00 I In addition to the above, Republic Parking will provide the following: 1. Keep the parking paved areas free from trash p g p , paper and maintain it in a neat and clean condition. 2. The stripes will be repainted during the five (5) year term. 3. The insurance will be maintained as stipulated. i 4. Republic will pay all licenses and possessory interest taxes. Any sales taxes would be added to the above proposed rates. 5. Republic would maintain and keep in good operating condition all equipment, including the parking booth. 6. Republic would be responsible for the cost of utilities needed to operate the entrances and exit. The exit would be separately metered. The entrances would be by reimbursement to the City of an estimated basis. i I I FAVORS OF CONSIDERATION 0 • All proposers were presented with an evaluation sheet which the Committee would use in the consideration of each proposal. Each of these factors relate to the importance of the selection process. Republic believes it scores well in all of these categories. Republic hopes the City agrees with this conclusion. To re-identify the key strengths of Republic, they are as follows: i d 1. Experience at airports - large and small ' 2. Experience of commencing "first time" parking services 3. Experience in the construction of parking facilities and the installation of equipment j 4. Experience in the selection and maintenance of revenue control equipment and systems 5. Experience with the hiring and training of local personnel 6. Specific and assigned officer responsibility in the day-to-day operation and administration of parking services 7. A proven management team 8. A proven audit system with Headquarters control 9. A solid financial proposal 10. A national commitment to airports Republic stands ready to meet the May 18, 1992 start date! i I - u tJ U WN� N N W N N „ 1H 1i U O O r f.7 O e tI J d o w ry fit • i j � � I � gg �� t _ I Iff U I I �4 I �� �lit lip x a � p � I r I I -------------� I � I I I I I Tl T,T, 1 L� 3 I I� 1 1111 I.) 33101dK3 I .LL LL LL LL L1 F 1 � I III IIIIIIII Q,_fTITCT>Tl-TTTTTI- ' Z ^, ^ L I I I I I gig 17 Il '- �1= =U- U I n J � I Qn I J 1LLLLl1LLL11 n� 95 I I 3 jai I I <6 I I � I ----- -------------- I LL L1 L1 LL LI L I' ------- 1 I II I I I I I I I- EXHIBIT "B" I I 4 EXPANDED PARKING CONSTRUCTION REDDING MUNICIPAL AIRPORT REDDING, CALIFORNIA No. Of Unit Total Description Unit Units Cost Cost . Mobilization & L. S. 1 grading Parking lot expansion. S. F. 30, 300 ( includes grading pavement section 8" gravel base, 2" asphalt , i painting lines. ) Storm drain L.F. 100 24" conc . pipe extension ( includes material and installation. ) G" x 18" concrete curb L.F. 925 i Precast concrete wheel EACH 43 stops. ( Includes installation) Landscaping L.S. 1 Lighting to match EACH 4 existing. ( includes electrical , footing and installation. ) EXHIBIT "C" EQUIPS MVESIMENT LIST QUANTITY ITEM DESCRIPTION UNIT PRICE TOTAL 33-0751 TD-249 Ticket Spitter 2,825.00 5,650.00 i 3 23-7688 G-90 Gate with Omega 1,722.00' �725,166.00 1 IBM-4684 Fee Computer (Complete) 8,500.00 8,500.00 ! I Non-resettable Gate Counter 125.00 125.00 1 Model 95R Booth W/Restroom Heat - No A/C 8,425.00 8,425.00 - 1 Air Conditioner (Smallest) 795.00 795.00 5 Loops 200.00 1,000.00 Total Equipment Cost 29,661.00 Freight 1,700.00 Grand Total Equipment Cost 31,367.00 EXHIBIT "C" (continued) i CONTROL PARKING CONSTRUCTION REDDING MUNICIPAL AIRPORT REDDING, CALIFORNIA No. Of Unit Total Description Unit Units Cost Cost . Removal of existing L.F. 110 concrete curb Excavate for concrete L. S. 1 i islands ( includes removal of all materials and disposal ) Trenching and L.F. 180 installation of underground conduit ( from transformer to exit booth location, 1 1/2 " conduit . Install 6" x 18" L.F. 180 concrete curb. Install raised S.F. 260 c=oncrete islands. ( Includes forming, pouring, finishing; install all conduit within island and bollard posts) Patch Paving L. S. 1 Backfill new island L. S. 1 extensions with pea gravel to match existing Lane barricade. L.F. 90 Metal curb attached to asphalt . EXHIBIT "C" (continued) 1 CONTROL PARKING CONSTRUCTION (cont . ) No. Of Unit Total Description Unit Units Cost +_ost Electrical L. S. 1 ( includes 100 AMP service from transformer to booth) Location; provide 2-20 AMP service to the entrance gate location ffrom the existing lighting run, using the existing conduit between the 2 location; setting and hook-up of all equipment furnished by Republic Parking. Saw cut loops EACH s ( includes wire installation and sealing with sealent . ) Landscaping f 9 L. S. 1 Signs (signs to be furnished by Republic Parking, installed by the contractor . ) EXHIBIT "C" (end) i I